Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 6,192 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My WiFi is faster, especially with multiple user. I would highly recommend this product and having the Geek squad set it up as I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this I had to reboot my ISP provides modem all the time. After I bought this and it's been about two months, I've had no issues. This is some great hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great everytime!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product so much that I went ahead and bought this for my brother who was having internet connectivity issues with his ISP modem/router box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem I had from xfinity. Its a no-brainer considering the modem from them comes with a monthly renters charge. In just a year it pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem great for streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave up cable quite some time ago and now just stream the services we want. This modem allows excellent streaming without the need to pause and refresh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem if you have TWC internet service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is probably the best one to use if you internet service with time warner cable ever since I bought it I havent had a problem with my internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but the down side is that I need to have addtional modem from xfinity for my xfinity home security, and I can not use the xfi app anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem! I upgraded my surfboard modem when my other one died. You can't go wrong with this modem. Great quality. A must if you stream movies or play online games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously, I was on a CM500 netgear, which was dead after barely one year usage. The heat dissipation is very critical for modem. That is why I picked this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about the other routers having chip problems I went with this one. Have had no issues and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works great. Definitely recommend it. I have our purchased other modems in the past and this one has way better connectivity than the Comcast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see that much difference in my old modem and this one. Easy set-up but I wish it had more USB ports on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality modem. No issues with my internet since purchasing this item to replace my Comcast modem, Would recommend using with Netgear AC1900 WIFI ROUTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the Charter standard with this modem and a new router and our Wi-Fi speed and range were improved in some areas of our home by ten-fold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the modem and all you have to do is call your internet provider and they will automatically hook it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for our internet needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched this product & purchased after it was also recommended to us. It has been working great. Now we do not have to pay monthly fees to our cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a brand previously unfamiliar to me, but I have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was intermittent and wouldn't work correctly. Ever since the Geek Squad installed this modem, I haven't had any problems with the internet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving $10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace my old modem with this one so I don't have to pay the $10 rental fee every month to my cable company. Works just like the one Cablevision gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord cutter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with the Google mesh wifi and now streaming TV. Returned comcast gear and cut my bill while getting way better TV entertainment

    I would recommend this to a friend