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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 6,192 reviews
  • Rated 5 out of 5 stars

    It worked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv works. It still needed a wireless router. My computer guy knew what to do. Good thing I hadn’t thrown out my Netgear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real Buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router itself is good. But their APP is terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying a monthly charge from Time Warner and wanted to get a modem where I did not have to worry about upgrading for awhile. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great calbe modem and you can not go wrong with it. It is much better quality and cheaper in the long run than renting one from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem for low bandwidth

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem for the price. I bought this modem since it had docsis 3.0 and it has been good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 minutes to install, a few more tu o sync it with router and internet service. More directions would be beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my cable company equipment best money I spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem did not work well with my internet provider. It got good reviews but it just wouldn’t work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have help to install the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were not clear and when I got to one installation step I had to call my internet provider for help logging in. The terminology was misleading. I wasn't sure which log on and password they wanted me to use. Works great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always dependable modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Arris routers for years at customer sites. Have not had one fail. This one is future proofed with Gigabit capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem just preforms as it should. It is not overly bulky and has plenty of ventilation which should ensure a longer life with ample room to breath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was the quickest fix to our connection problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some happy kids ...this was an easy fix after about 2 months of trouble shooting ! No more dropped signals on all the electronics and especially the x box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in conjunction with my Google WiFi and have had no problems with my internet reaching all devices on all 3 floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for our business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace a modem/router combo. Works excellent with new router purchased. We use this with a T5 broadband service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just going to hook this up to our router for more WIFi for our game stations we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it is very similar to the Motorola Surf board years ago. Don't expect and problems. I am not a techie, so I only use it for connecting to the Internet. It's probably made for home use only not heavy use but what do I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. I haven't had any issues so far and it easily connected to the current wifi device I owned. I would recommend buying this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for surfing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard from a number of people that you need minimum 3.0 docksis and Arris is the one I chose. I am very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I chose this modem per the associates recommendation. I coupled this with the Google router and my wifi works like a dream now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say besides this is the best modem I've had to date. If you have Comcast, do yourself a favor and get this modem and buy your own wireless router.

    I would recommend this to a friend