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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 6,193 reviews
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price very stable. No sense paying more money for something that doesn’t work as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with modem. Works as advertised. Good, dependable internet service from provider, through this modem...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got rid of my spectrum modem and was able to switch out very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great speeds and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product works as promised. Traded in product recommended by best buy empoyee that did not work. Did research and purchased this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great modem, fast downloads, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for small households and low Mbs. Not sure how it holds up for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to 256 Mb broadband with an AC 750 router works very well I've had no issues whatsoever. connected over a month ago without a reboot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a router and with the 2 we have not had signal loss once. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a reliable WiFi to use. My friends have suggested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had bought the wrong one. i needed to buy one with a telephone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great item so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but had some connectivity issues with time Warner in the beginning but after about 2 days of support it was up and working Def getting better internet connection with this and my net gear router than what time Warner offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified by Xfinity that the modem I was using would not process at the speed I was paying for. I decided on this modem and it's 'blazin!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative to renting from your ISP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a better option than rent my device from my ISP. I was told that it might not work for Optimum, they were wrong. Still do your research to make sure it works for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Optimum !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running in 25 minutes for use on Optimum Cable. No waiting on hold for a rep. All done online !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will save me money. Why rent their modem when you can pay for your own. This modem works as well as the one from the internet company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. It’s perfect for the newest technology. I bought at the recommendation of a friend who has one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for a family of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Comcast don't knowtess when my family is on the network anymore. There is always 3 of us streaming videos or playing games online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    avoid the rental fee from your ISP get your own modem. this one does exactly what it says on the box. quality all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your own modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend