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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 6,192 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new home and the internet connection was poor so I bought the Arris modem and it works beautifully all over our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with an Asus router. Supplies as much bandwidth as I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. I had been having reboot problems with old unit, NOT once since firing this one up. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no way

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would go the other way nowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting charged a rental fee by my cable provider this has the same specs as what they are giving out right now and it's high quality modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFBOARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS AS ADVERTISED , THE GUY FROM COX WAS IMPRESSED WITH THE VALUE OF THE PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend and she is saving money on cable bill and hasn't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy when a modem does what its supposed to, plus this modem does not have issues like my previous netgear modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended by my local internet provider and it was a much better deal at Best Buy than buying it through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a all in one router/modem combo with this unit and have stronger signal strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Item I have been using it everyday. It is

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item I have been using it everyday. It is well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I bought the product for myself than it worked perfectly okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my ISP provided modem. the connectivity often drops and caused lot of trouble. this modem has solved all my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother had this and it worked perfect for all the stuff he had hooked up to the Internet so I got me one and it works like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man with the Geek Squad.. has incredible believable knowlegde.. Impressed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this cable modem to us to replace our older outdated Arris surfboard. We have been happy with the Arris products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy my own instead of leasing the internet providers. A little more cost upfront but will be cheaper overall

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    works good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and it was a good price. we have it for almost a year and i think it is working ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only options for those that still have a land line for phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem. Works great. I have not had any major issues on the hardware's side.

    I would recommend this to a friend