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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 6,193 reviews
  • Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other modems and have had decent results, but this product seems to be of a higher caliber and thus far well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a lot of these for my clients and have never had a problem. Much better than the modem provided by the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only options for those that still have a land line for phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem. Works great. I have not had any major issues on the hardware's side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! Value is good for money spent. Haven’t had a problem yet after a month hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sick of paying a monthly rental to Comcast so purchased this. No more rental, saving money already and it does what it's supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Item I have been using it everyday. It is

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item I have been using it everyday. It is well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working very well. Have not had any issue with interruptions or spotty service. Great price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    works good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and it was a good price. we have it for almost a year and i think it is working ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem to replace the leased Time Warner cable modem. This was easy to setup and just called Time Warner to register it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Error Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I installed the Modem, not a single incident has occurred. The connectivity with the cable has been great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work as design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as design. A little pricier than the previous model. Tend to lose WiFi signal every now and then. Don't know if it's caused by the cable company or the modem itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on where you live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my service and apartment in Denver. However it does not work for my service here in Waco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone rent a modem from the cable company, when you can buy your own and save $10.00 per month?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with Wow service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old nergear was dropping connection or not connecting, very happy with surfboard brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I should have bought this year's ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this This product is very good serves the purpose I said me buddy and long run best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to buy, worth your money. Dad likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Modem does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with my google mesh router and I love it. I have great fast wifi and I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is quick and handles the any of the speeds that the internet provider is able to offer at this time in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem for better computer use. This one is awesome! However at night it is soooo bright so don't put it in a bedroom!!

    I would recommend this to a friend