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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,193 reviews
  • Rated 5 out of 5 stars

    Great Alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to Xfinity's modem/router combo that you have to rent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable of handling the load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great especially since you are not required to pay a monthly lease payment to the cable companies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just as it should.. only small errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great with Cox internet. The only issues i am having is with my google home connection. the internet seems to cause the smart clocks to lose connection every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch renting equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product to not have to rent equipment anymore and also to have better modem than the one the cable companies provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome recommendation by Best Buy worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new modem and the customer service representative at our local Best Buy recommended the item!! Great item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Called my provider to reset MAC address everythigs was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my modem from local provider. Good choice that way I don’t have to rent the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than renting modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is the same as my cable provider but it is has very bright led's and snow white case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem overall, does it's job. I haven't had any issues with connectivity. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called my cable co, said my model number, gave them my mac address, and I was up and going in minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective option for homeowners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the purchase of this modem as a cost effective alternative --- as opposed to renting a modem from your local ISP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster bandwidth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older cable modem. Arris has faster bandwidth. Very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price point. Compatible with most cable companies and maintains a good connection speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem without paying a fortune. This one is excellent and meets all of my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to own instead of renting from Xfinity. It has worked very well and we have had 0 issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, have not had a problem with and owned for 2 months. Saves of a lot and better quality then cable company deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a years time this will pay for itself You don't have to rent the one from the cable Company and will save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nice replacement for cable companies’ high priced rental modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats the heck out of renting one for 10 bucks a month in two years you would of bought two of them

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Return this item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the the current modem/router works just fine, with acceptable speed. No hassel when returning the item.

    I would recommend this to a friend