Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 6,192 reviews
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for few days now, so hoping it becomes a great product to recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent disconnects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent disconnects, setup as follows Modem—- balance 380 router ——Ruckus AP I had to power cycle after an hour to get it working again, first day, junk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats the heck out of renting one for 10 bucks a month in two years you would of bought two of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last modem was a Arris, it lasted 5 years, can't get better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far. Stable and quiet and good size. Not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, have not had a problem with and owned for 2 months. Saves of a lot and better quality then cable company deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good if you don't have giga blast at home. All other wifi will work good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked right up as expected. So far no problems. This modem meets my speed / connection needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a years time this will pay for itself You don't have to rent the one from the cable Company and will save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Earth to Family, Family come in.”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved connection to internet, family happy, not loosing signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set up this modem and haven't had any issues with it yet. Wish it came in black like all the other computer components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stability, works great with my Comcast internet and supports multiple streaming devices as well as online games at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARRIS SURFboard 600 Series cable modem is on of the Best that I've had With Good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great product and value but my internet provider unfortunately was not able to connect to it, and I wound up needing to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no tech expert so I relied upon the salesperson to guide me. He led me to this product which has proven to be a solid product. It could be a tad bit smaller since I don’t like clutter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we canceled our cable, my husband picked up this modem to replace our old one. So far it's working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all sorts of troubles and I purchased this as a replacement. My wifi functions much better now. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade over modem provided by internet provider! Paired this with google wi fi and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now connect my devices wirelessly from the farthest corner of my house even though the router is mounted in the basement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot cheaper than renting product from comcast! Would buy again.

    I would recommend this to a friend