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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 6,192 reviews
  • Rated 5 out of 5 stars

    Great devise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devise which replaced our Comcast Modem and saved on paying the monthly rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and saves me $ versus using Xfinity modem. I have no issues with speed and I'm pulling faster then my xfinity plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a combo router/modem. So far so good as we have purchased this for our sons apt in Chicago. 3 roommates,No complaints. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Time Warner/Spectrum. No more paying rental fee on a modem. Paid for itself in less then a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sticking to the cable company. 12 bucks a month for theirs always had to unplug it. Now I have mine own and it’s paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, and was just as expected according to the specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my comcast midem and saving $10 a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for wireless use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, hard to get it to work on my computer, after a call to the company, with their help, everything is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great while stored in a wall cabinet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the cable company modem out and installed the Arris. Quick and easy to do. Smaller footprint, better heat removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family keeps adding electronic devices therefore we needed more bandwidth. Have not had a problem since adding this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable guy set it up, didn't work at first but was his ethernet cable. He used the cable that came with and we were good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem with 16 channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem with 16 channel and with very good quality in the price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did return this modem, only because I am getting a free one. This is truly a superior cable Modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but does not support Cox phone service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great deal but had to return because with have phone service with Cox cable and this modem does not support phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the modem at our small business. Works as intended and haven't had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Average modem 3.5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok modem. Not providing the same speed as Cox Cisco 8/4 modem. It is slightly slower and it gets very hot. We'll see how it performs over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because I was tired of paying Comcast every month to rent their modem. It will pay for itself within the year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris Surfboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I found and used. Highly recommend the employee that was very knowledgeable to explain the product's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous model & this one is is able to stream much faster & has very little buffer on a movie. Great Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price. No complaints and would recommend.

    I would recommend this to a friend