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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 6,192 reviews
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Definitely worth the purchase. Salesman was fabulous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that keeps me from giving money to the cable company is a good thing. Like no longer renting their horrible routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2ndbestbestbuyitem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best buy lady did me right on picking this modem thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem work excellent, and much cheaper in the long run then renting from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem, never had any internet dropouts or connectivity issues. Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because my land line phone system did not have support for this unit. Apparently to have a Spectrum phone you must use their modem. They have got you there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I stopped paying Comcast monthly fee and purchased my own modem. This one works better than comcast's "rental" modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use this and cut my cable bill by not renting one from TimeWarner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've bought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended to me by the Apple tech in my local store and it's the best I've bought by far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this product for only a month. So far a very good product. It has more bandwidth than I actually need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and runs cool to the touch. Expect years of use and no monthly equipment payments to cable company..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS-MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely worth it. It works well with the nighthawk and covers mu 2600 square foot house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales clerk was very helpful in taking me straight to what I was needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves you the monthly rental fee in the long run!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I expected to do, so I was fully satisfied with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommend product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well from my Basement for all rooms but my den. Had to hardwire that TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase to get rid of the monthly rental from TWC. The signal was by far better than the unit supplied!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    For the money I expected better.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never sure if my problem is the modem WiFi or Spectrum. I suspect a little of both.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have blazing fast internet and this is doing the trick for us. The Comcast technician had it up and running in 30 seconds, we added a wireless router and we are all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the key to my superfast Wifi system and I am so glad I got great advice from one of the Blue Shirts.

    I would recommend this to a friend