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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 6,193 reviews
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem is a great modem and serves my purpose much better than the modem provided by my internet carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range on this model. Reaches top floor and basement with great signal across the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I expected to do, so I was fully satisfied with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Paying the Cable Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this beats paying the cable company for the same modem. Pays for itself in about 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves you the monthly rental fee in the long run!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of the monthly payment I was giving my cable provider and will pay for itself in about a year. Winning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Motorola products before and have always been very satisfied as I am again with the ARRIS surfboard.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    For the money I expected better.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never sure if my problem is the modem WiFi or Spectrum. I suspect a little of both.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to use with our router! We were worried that it wouldn't meet our family's needs but it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorful modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Optimum just beware it does not have a phone jack Blue lights continually stay on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem. Never had any problems with Motorola modems, so when I went to Best Buy, I got the 600 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does its job for the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job for the Internet.We bought this modem for my daughter's labtop in which is talking online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have very bad electricity in my city and this unit takes a beating. the last lighting strike took out my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on COMCAST network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advised by COMCAST that my old modem needed to be replaced. This modem works very well on their network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem for our home use. Plus we were able to use some Reward points to lower the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem -

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem - White working just OK right have to update a couple things until I really know but thus far it's just OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A middle of the pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new modem it's better than having to rent one thru your cable company save money in the end I believe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent well built product. Works well with my system. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because it was recommended to me! I would definitely recommend it to someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lower end modem, way better than leasing from Comcast.

    I would recommend this to a friend