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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 6,193 reviews
  • Rated 5 out of 5 stars

    Arris Cable Modem rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable modem is great. Wi-Fi is super fast as well with great range. Save money by not renting box from ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great modem i have been using. its goes well with comcast and the reception is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation on how to replace my rental Comcast solution with a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable model for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was I able to hook up this cable modem, but my picture on my tv is so clear and vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my house has 3 bedrooms, 2 floors, and maximizes signal throughout the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Man Cave Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my personal needs setting up my Man Cave with fast and reliable Wifi it works well. My square footage in our converted garage is pretty big and we don't have problems with it thus far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then renting a modem.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much getter then the garbage I got from my cable company. In the last year I’ve already saved money on rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good item but did not work for what i needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaces rental from cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my cable router with this model without a blip. No problems. Connected easily and working within minutes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't keep a connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, just coax, cat5 and power. Called up ISP and told them I had a new modem. All that went just fine. Once it was up and running, the modem started dropping connection multiple times in a 5 minute period. I rebooted the entire system twice and gave it a few hours of frustrating use to work itself out. Ultimately I switched back to the ISP's provided modem and that provided rock solid connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great modem good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need something this of this quality but it was a great value. And I am glad I got it for it works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for people who have a lot of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying TWC a monthly lease fee. I haven't had any problems. I wish they had a phone jack build into the modem so I could get rid of the TWC modem. It's working great! No issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ditched my Spectrum modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up the signal for my Internet service better than the free modem from Spectrum. You get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in an upstairs bedroom. Even with the door closed I have great service everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product...simple, fast, great connection. I have Xfinity Internet and it works incredibly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace one that was fried due to a power surge. Love the fact that it has a gigabit port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides a strong signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several devices linked to this modem and it provides a strong signal to all of them. Quite pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem provides good wifi, no longer have to pay the cable company to rent theirs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our whole system. It works great but honestly I don't see any difference from our old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for over 2 months now and it has work great so far.

    I would recommend this to a friend