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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 6,193 reviews
  • Rated 4 out of 5 stars

    Modem seems to work okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works okay but needs to be reset at times . We haven't worked the bugs out yet. It may be something in the setup but we haven't figured out why it drops off and needs to be reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White like the fresh driven snow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the white cabinet on this machine and the blue lights that flash. It’s great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First modern I have purchased. Always paid the cable company to rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Modem Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my modem as it was outdated. The salesperson was outstanding to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and super reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not someone I would consider to be "tech" savy, and with this product I'm pleased I don't have to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordably priced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a port for a telephone line. But it serves the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and dependable. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install . And easy instruction that a person like me can follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved our problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drops. first class network. We can run it all now. spend a little up front and saves heartache down the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had to exchange it because I had bout the wrong one for my APt. sadly didn't get to use it :

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with time warner cable and saves me money on rental charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this modem. I could able to connect to all my devises. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and is great quality. Also bout google WiFi and it was a great combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good modem. Beats the ones that comcast gives you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem in order to save a monthly modem rental fee from our internet server. It has provided good service in the month we’ve owned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Arris modem works great streaming data for our new t.v. as well as our internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market after mind died and friend recommended this product. Excellent choice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has excellent coverage and provide a very strong signal for excellent and continual connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Docsis 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for upgrading your cable modem. 16 download channels will improve your internet streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money on rental

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem that will save you that retal fee.

    I would recommend this to a friend