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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 6,192 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this modem! Was definitely stronger then the one I got from Charter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be doing the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired to paying the monthly charges to rent a cable modem from the provider, so I bought this unit. It seems to be doing its job. Cannot tell if there is a problem or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and saves you money in the long run by not renting one from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made a huge difference in our house. We have great reception now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has great features . Bought this to replace rented one from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal is very consistent not that we have gotten this. Much more consistency now i have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter for our shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time saved and knowledge of the co workers helped me out grest job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works identically to the cable modem that I replaced. This one does not have a monthly fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, still have some freezing but can't tell it it's Xfinity or the modem since I had similar issues with netgear modem but overall works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional as expected. Recommend this product to anyone that has a similar need !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great modem but was not comparable with my isp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I had wasn't my modem I have the exact same one it was my router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with this product overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the upgraded version and have been satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlined buy, great service! Will definitely buy items from Best Buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like I had problems to to make the connections work I really appreciate their technical assistance that help to solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this. Its a good modem. Not very big. You can hide it if you want. It works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item never had any issues will purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm getting good reliable speeds. The only downside is unlike past models, this does not have keyhole slots for wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheaper in the long run to own your equipment than to rent from another company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came up immediately and has survived an appropriate burn in period. Plug n play.

    I would recommend this to a friend