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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 6,192 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved much money by buying my own modem. Have TWC for internet and saves us much money per year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far,so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have given it 5 stars but since I used it a month ago, I have to reboot the modem 3x already. Not sure if the problem is my internet provider or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman helped to pick out this modem we couldn’t be happier with the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet began working immediately. Easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will pay for its cost within one year over rental from my cable provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a wireless router this modem will let anyone in the house surf at the same time without any lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arris modem has kept up with our high internet traffic. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works great to keep internet going It is a great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem that last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this brand before, it is a good modem and future proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my verizon provided cable modem with Harris. The signal is much stronger and I am saving on renting the much weaker modem. It will pay itself in less than a year .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, though if you dont completely surge protect them, theyll fry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT! hooked up to Apple Airport Extreme for the best WiFi I have had in my house in years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the products that best buy provide. And will continue to shop at the best buy store. The employees are very help full and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Hey great Wi-Fi outside of the home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is better then paying the cable companies a monthly fee for theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem that will save you monthly cost of using the cable company's box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was money well spent. It will save me money from the rent that I've been paying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great purchase,the team at best buy gave me great insight on choosing,thanks bust buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides great reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes our internet service more efficient and came highly recommended by service personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works! Easy installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain. The installation was very easy and the provisioning process was smoothe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the modem to replace Xfinity. Must buy a router

    I would recommend this to a friend