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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 6,193 reviews
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best modem that money can buy!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If it works, it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem seems to be working fine now. No issues. However, the first one I bought had to be returned bc it was faulty. Since it isn't "normal" (in my experience) for a modem to be faulty out of the box, it caused me a lot of headaches prior to realizing it was a bad modem. Having to replace the modem (with an identical product) was a bit disappointing, and thus affected my overall rating of this product. Again, current one is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t spend lots of money this is dependable and ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman helped me in purchasing the correct product to fit my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our connectivity to our cable company is as good as I could want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My break even point is less than a year with renting a modem from Internet company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great but I have had to reset it a few times when my internet speeds dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same exact service as what I paid Comcast to rent each month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one that cable told me they recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfect I don’t have to pay $10 no more to cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ended up having to return this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this modem at the suggestion of the salesman and the reviews. However had to return it as it didn't have the right connection on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. We bought this one after our other one broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but don't expect Cox cable to agree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable modem. However, don't expect Cox Cable to really support it. Cox throttles it to get you to rent a modem from them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, just make sure you don't have your home phone service running through your ISP, otherwise you won't be able to use it. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good surfboard 600 series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the Ethernet is very fast even when 2 people are using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; best cable modem on the market. Will continue to buy this brand..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola products have always made of high quality this is no different. Geeat modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty bawler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well & there is rarely any lag. Great for teh ornpeh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the quality of this product. My internet connection is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for similar one fried in Electrical storm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem I think, it works and operates great.

    I would recommend this to a friend