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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 6,192 reviews
  • Rated 4 out of 5 stars

    Does what it's supposed to...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Docis 2 to this new Docsys 3 and there is no real noticeable difference in speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a solid performer with a very reliable signal. It replaces an unreliable Hitron modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the price is little higher. That’s he reason for one star down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great modem, quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this modem, glad I upgraded my old modem and happy to not pay $10 a month to my cable provider

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I have bought lighting zapped the first one. This one is a little more powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, however it didnt work with cox. Still worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cable modems out there. Multiple download channels to maximize the speed of the ISP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe we returned this item because we purchased another that suited our need better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well with hulu reception and still able to handle a couple of other wifi products

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem so I wouldn't have to pay rental fees from optimum online and it runs so fast. I am saving money within the first year of owning it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but does not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device to replace an optimum modem which they were charging $10 every month. It works but sometimes my WiFi connection seems to slow down than before, sometimes it takes a while to load just a page on my computer and PS4, so I have to restart both this modem and the router before everything works good again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked to the Geek Squad representative and he said that he owned the exact same one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non-restrictive, single Ethernet modem; much better for 300Mbps speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate recommended this product. It works okay but at times needs to be rebooted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    understand what you are buying

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tricky thing about buying these devices is knowing the difference between routers and modems. plain and simple, you can buy a device that has a router and modem built in it for pretty much the same price. when you go out and buy a modem, you still have to buy a router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have Wifi capability on its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it functioned as a gateway; it does not. If you are just in need of a modem, great product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This Modem helps me save 6 dollars a month. It will pay itself off soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. LED lights are very bright. I also wish it offered a way to hang it on a wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is the modem of choice by Cox. It boots and connects quicker than Cisco

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as was told

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as was told no problems so far. The last Modem only lasted 5 years.

    I would recommend this to a friend