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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,192 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but could use one with more ports to hardwire more applications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed for internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for internet connection but didn't like to stay connected to Netflix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to purchase my appointment rather than rent from Comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, gets the job done. Was worth it for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far no complains! I do have some lag but it must be do to some settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product on line. I wasted about 2 hours with 3 techs from Xfinity before we decided it was not going to ever work. I exchanged it at local Best Buy and the second one worked out of the box. The rating is an average for both. Best Buy gets 5 starts for the way they handled the exchange.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy if you are Optimum customers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Optimum internet services and it didn’t work for some reason and Optimum seem to have hidden policy or something that they won’t let you use the top speed of your internet if you don’t Rent from them. It’s a scam in a way so I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compatible with the cable provider who would charge $10 a month to use theirs . So this will pay for itself in a few months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a 60+ plus year old grandmother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine. Nothing special. It does what it needs to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good had no trouble with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it had no trouble with. It was easy to set up. Brings in strong signal strength.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but wish phone service was available to use on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched internet services and was tired of renting my box this was perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a upgraded modem to replace my old one . Worked perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out modems and our issues with connectivity have dropped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EASY to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design, only three plugs to worry about, excellent multi up and down streams

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the delivery, the product and it’s features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem does everything it says it does what more can you ask for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! This product have delivered great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and worth for money to avoid leasing the modem from internet providers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works for xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what its suppose to do. Works with xfinity.

    I would recommend this to a friend