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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,192 reviews
  • Rated 4 out of 5 stars

    it works for xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what its suppose to do. Works with xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, loads fast just make sure you call your ISP first otherwise it won't work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I was going to be doing some cable searching from my home. After I purchased it, we found out that it would not be what we needed. I am sure this is a great product, just not what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased didn't work so I had to go back and purchase another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem stays connected, worked good with my cable internet service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It seems ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than my prior router. My great nephew says not fast enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well made modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard 16 x 4 docsis cable modem seems to be well made. However, my internet provider and I could not get modem to work. I had to return it and decided on a Netgear which worked just fine. Returning the item to Best Buy was no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how this works so much better than the modems that come with the cable companies. My speed increased exponentially

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice to add wifi for home to replace mediacom device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola SB6183, is a good modem, has some nice features like the Docsis 3.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for streaming movies. I upgraded to this and love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually nothing wrong the product--it just wsn't the one I should have purchased. Actually needed the 3.1--I'm computer illiterate so wish the guy would have questioned me a bit....... but everyone was very pleasant.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Over all doing a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handling a number of devices and guest with ease L

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    saved me a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I didn't have to rent one from my cable company. Well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router.. using with basic configuration so far. No wifi downtime so far..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really improve my speed as I'd hoped, must be my provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough power and it haven't failed me so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my Insigna Flat Screen TV The picture is very clear with vivid colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason to rent one - when you can buy one... Saves money in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for a product in this category and does not work as fast as advertised

    I would recommend this to a friend