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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good DIY cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, minimal problems, and if no UPS is used, it has quick recovery restart if gets unplugged or power goes off/on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up. I did have to call Cox to have them authorize that modem instead of theirs but it was really easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not quite preform to the expectation I wanted but, I was able to hook it up to a family members system and it worked perfect for them so, everything worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a fair job. The only downside was it needs more output ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and seems to allow multilple users access using multiple devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comcast couldn’t get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save $10/month rental fee that Comcast charges to use their cable modem so I got this one. Unfortunately, Comcast spent 4 hrs on a new service call and couldn’t get it to work. Don’t know if it’s the modem issue or the technician’s but I wasted half a day and gave up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy worker help me out with everything his name was Jp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a great modem and way better than what the cable company supplies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do these fail so quickly? I seem to have to replace every 48 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed what I needed it to do and saved me money from renting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it needed to but it managed to get all tangled up in the network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had problems where my internet was out for 2 days

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to set and meets my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for those who are a bit more tech savvy than others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when paired up with an TP-Link router. Just what I needed to get rid of the gateway I was renting from Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does its job, and quite stable. However, the build quality is so-so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but not what expect it but is worth it so yes I will recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I need. It does need to be reset about once a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do so you do not have to pay the monthly fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Good product. Would recommend to anyone

    I would recommend this to a friend