Customer Ratings & Reviews
- Model:
- SB6183
- SKU:
- 9082019
Rating by feature
- Connection Quality
Rating 4.6 out of 5 stars
- Performance
Rating 4.6 out of 5 stars
- Setup
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
Didn’t work out well for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this didn’t work out well for me. I have 200 Mbps speed with the company and it didn’t push this past 100. I also had several drops. I work from home a lot. My calls were getting dropped. I switched to the cable company provided one and stopped using this.
No, I would not recommend this to a friendNot fast enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in theory but slow. Go with the 800 or whichever one the bigger one is.
No, I would not recommend this to a friendperformance is somewhat reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works but is highly susceptible to surge damage from lightning hitting the home.
I would recommend this to a friendnot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good unit - always go with the combination modem router product
No, I would not recommend this to a friendWorks fine but sometimes throttles the speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good modem but some how it throttles the speed sometimes
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it for a bit but it works ok depnding on the provider
I would recommend this to a friendDidn’t need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was advised that I needed it. I did not. Will be refunding.
No, I would not recommend this to a friendnot compatible with Spectrum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with Spectrum - so need to return it.
No, I would not recommend this to a friendReturned to store unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem did not have telephony capability needed for my Comcast service.
I would recommend this to a friendMy cable company made me get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed. It's what cox cable told me to get and it works.
I would recommend this to a friendmodem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the internet in my house still is horrible. this modem did not help any.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Please contact ARRIS for assistance with routers and modems. http://arrisi.force.com/consumers
Not as good as I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my Comcast modem and save $10/mo in equipment rental. Seems like I'm waiting longer for websites to load is the only real issue I'm having. Maybe it's my router, I don't really know. But I didn't experience these issues until I made the switch.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i like it and will recommend to my my friend to get one
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average modem for the average user. A bit over priced I.M.O. I
No, I would not recommend this to a friendGood coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this arris gives great wi-if coverage throughout the house
I would recommend this to a friendFirst one defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one was defective had to call comcadt out to find this out
I would recommend this to a friendTV picture is pixilating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture pixilates on cable shows and Netflix shows.
No, I would not recommend this to a friendOk modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with TWC so probably not modem's fault.
I would recommend this to a friend- Pros mentioned:Performance
Had to return myne...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've heard this works great, but myne wasn't working, contacted customer support they said I had a faulty one and that I should return it so I did. Other people say it's works great so maybe u should give it a try?
I would recommend this to a friend It's ok not amazed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works okay but is not as fast as I thought it would be
No, I would not recommend this to a friend