Customer Ratings & Reviews
- Model:
- SB6183
- |
- SKU:
- 9082019
Customer reviews
Rating 4.7 out of 5 stars with 6192 reviews
(6,192 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
piece of junk, not wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my ex bought this but Ill let you know who sells something in 2021 that is not wireless.....you guessed it... this piece of junk company
No, I would not recommend this to a friendRated 1 out of 5 stars
Router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and it stopped working within 2 weeks. Was not satisfied with the quality. I should of just bought one from Walmart.
No, I would not recommend this to a friendRated 1 out of 5 stars
No that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem wasn’t to my satisfaction I thought it was internet and voice I would like to return it and get one with both internet and voice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with Longview Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Longview Cable. I purchased this piece of equipment in good faith and am stuck with a non-working device.
No, I would not recommend this to a friendRated 1 out of 5 stars
barley lasted 1 year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not last long and the company doesn't answer calls.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junky, buggy, trash
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many bugs in the chip, keeps on resetting.. Junk Junk Junk.. I bought a Motorola brand...works great!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing majority of components
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the product box to find that half of the "included" materials were missing. Bags had already been ripped through and device itself was scratched.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good quality for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem didn’t last one year. All previous modems I’ve purchased all have had at least 2 years.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure about this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this modem didn't work with my equipment so I'll recommend check first with your internet provider.
No, I would not recommend this to a friendRated 1 out of 5 stars
not compatible for optimum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with Optimum; cannot be configured for local service in Brookhaven Town NY
No, I would not recommend this to a friendRated 1 out of 5 stars
Sent me a used modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found out this is a used modem when I connect. Had to call comast to reset the modem in order to make it work
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem wouldn't recommend it it's good in a pinch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 7/17/20 not powerfully enough to run cable and my Alexa show other then it just running cable it's ok
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse Internet Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since getting this new equipment I have had nothing but dropped connections, frozen screens and frustration.
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive and old
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Was obsolete too fast. Already replaced it. Bad value too. It was expensive. Nice color though.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed to work right out of the box! Defective!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted over 3 hours of my time due to the modem being defective. Which was proven to me when Xfinity installed one of their modems and the system worked perfectly!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy-- broke after 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Modem died after about a years worth of use. My last modem lasted me 8 years. This thing sucks!
No, I would not recommend this to a friend- Pros mentioned:SpeedCons mentioned:Lights
Rated 5 out of 5 stars
Best Future Proof Modem Available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem so that I could avoid the $8/month fee from Comcast. For anyone who is looking for a future proof modem, I recommend the SB6183. Since upgrading I have had fewer issues with my internet connection. Speeds are stable and it works well with my Netgear Nighthawk R7000. My only complaint is that the blue lights are really bright. So bright that they light up most of the room when the rest of the lights are off. Other than that, you can't get a better modem right now.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although was told it could replace the xfinity router for internet and wifi it did not work
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with Optimum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 16 X 4 per optimum and then found out that it work work. Double / Triple check with your provider before buying.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router due to it being on preferred list of cable company. Could not get it to register with cable company.
No, I would not recommend this to a friend