Customer Ratings & Reviews
- Model:
- SB6183
- |
- SKU:
- 9082019
Customer reviews
Rating 4.7 out of 5 stars with 6192 reviews
(6,192 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
won't shop there
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products suck I took it back won't shop there no
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was used and registered already. Useless to buy and will not work for your provider
No, I would not recommend this to a friendRated 1 out of 5 stars
BestBuy King
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wireless read carefully or you will be returning it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keeps going out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps going out while I am working. Now I can't return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never mad a difference wouldn’t but this again t time
No, I would not recommend this to a friendRated 1 out of 5 stars
WRONG PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD TO TAKE IT BACK BECAUSE IT WAS NOT THE RIGHT PRODUCT FOR MY COMPUTER
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy if you have a NETGEAR AC1750 router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Buy if you have a NETGEAR AC1750 router R6400 or v2 model it always randomly disconnect for the internet
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy the insurance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item 18 months ago and now the speed decreased significantly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned device and got a Netgear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned device- bought a Netgear- no more problems
No, I would not recommend this to a friendRated 1 out of 5 stars
Moden
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an inefficient product doesn’t work how the sellers said
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and best buy refused to exchange or return. Very poor quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem did not work with Comcast had to return it the system was apparrantly restricted to Comcast products only.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .For assistance with this device, please contact ARRIS Consumer Care: http://arrisi.force.com/consumers
Rated 1 out of 5 stars
not applicable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use. Needed telephone connection and you don't carry that type of modem any more.
I would recommend this to a friendRated 1 out of 5 stars
Not what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what we were looking for. We were told it would replace current unit. It did not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work property
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item would not work properly and could not obtain wifi signal
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Speed
Rated 5 out of 5 stars
Great modem for high speed internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem to replace my existing Surfboard Modem when my Internet connection was upgraded to a speed my old modem did not support. This modem was really easy to set up and came right online without my having to contact Time Warner for any assistance. I've had it for several months now and it's been rock steady and fully supports the 300 Mbps high speed connection.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great modem, but your provider my squawk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little modem that works reliably well. Power cycling is fast and easy. I've had plenty of net issues over the years, but this modem was never the issue! If you have Spectrum they may not actually provide you the speeds they promise if you have it however. It has the specs for what I'm getting, but since they don't own this one, and have discontinued it from their "approved" list, you might need to upgrade or get their provided one. I'll miss this little guy, I appreciate the space saving!
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Very Powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this modem! It was super easy to set up and man is it powerful! No issues at all and my home internet has never been faster! I don't know why I was using the combo router/modem before. Going forward will only buy modems and routers separately. This modem is also super compact so doesn't get in the way or look awkward! Awesome recommendation from sales clerk!
I would recommend this to a friend Rated 1 out of 5 stars
Nice router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give it a review , I had to turn it in because it would not work with my cable setup.
I would recommend this to a friendRated 1 out of 5 stars
Failed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It failed after not even a years of use. It is no good.,
No, I would not recommend this to a friend



