Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,192 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast modem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect and use! works with high speed internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem! Fast and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, still use it today and never had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved speeds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Motorola docsis 2.0 modem. Gaming was impossible if someone else was watching streaming video, even youtube. This modem has made my Internet more reliable and lightning fast. I thought my router was going bad because I had to regularly reset it, but I have not had to reset it since replacing my modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I no longer have to rent form Comcast aka Xfinity. This modem is on their approved modem list. When I called to get this activated, they had no issues. Modem also works great with my Linksys Wireless router and have not had any issues getting my 250 Mbps speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an SB6121. Comcast said it didn't support 150Mbps, which I'm not sure I believe, but I bought this one anyway. It seems to be working very well, just as the 6121 did. I've never had an issue with these Motorola modems. Buy one of these so Comcast doesn't make you pay to rent one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speeding Things Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently upgraded to the 600 series from the regular SURFboard DOCSIS, since it recently gave out after 5 years, and with happy results. The speed has increased noticeably and there are less moments of lag in the house when multiple people and devices are running off it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use comcast do yourself a favor and get this modem. There are 2 big reasons why you should. 1. You get faster speeds when you compare to the modem you RENT from comcast. 2. You don't have to keep paying comcast for the rental fee for a slower modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this modem from Best Buy and it is a great product. We are very happy with the performance. We have not had any issues. It was a great price as well. We couldn't be happier. We recommend this product to anyone in need of a new modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace my SB6121 since Comcast technically does not support the sb6121 anymore. I have had absolutely no issues with this modem at all. I am coupling it with a Linksys EA6350 router and the two work together flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast modem, exceeding contract speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Cox upgraded my service from 25 Mbs to 50 Mbs my old DOCSIS 2.0 modem no longer could handle the bandwidth. After reading numerous reviews I decided to future-proof my Internet service by going with the 6183. Setup was a breeze, I did it with Cox on the phone just to ensure that everything was good on their end. Setting up the modem took all of about 2 minutes (including removing the old modem). Another 15 minutes with Cox to ensure they had things right on their end and I was up and running at 65 Mbs. Almost a 40 Mbs improvement! This modem does have a bit of a blue glow when fully connected, but it is not that bad. I suppose if it was near my bed I might have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Beast of a Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Modem, I upgraded from the SB6141 and I have far less issues with this new one. I am getting the full 160 MBPS download through Comcast. I know I will have this model for years to come as the upload and download speeds increase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Very good Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and allows fast (300+) M bytes per second downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product at a reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I decided to not pay any more $$ to TWC for the modem that I was renting from them. We never had an issue with this device and are planning to use this device as long as it would last for us.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable fast smooth functioning has not failed so far

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent replacement for by Time Warner modem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost for "renting" my modem from Time Warner kept going up each year. After buying this modem there is no more monthly charge. The setup is rather simple but must be coordinated with your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed and Reliability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the standard COX provided Modem/Router Combo prior to install this modem. Since replacing my speeds have more the doubled and I am able to run a household with 4 Tech heavy teenagers without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saved me a bunch of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing my own modem was something I should have done a long time ago! This one is great. I paired it with the AMPLIFI system and my internet access and speed are so much better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Just what I needed for TWC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for internet use. Simplistic setup and fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of early 2015, about as future proof as you can get for cable modems. Called Comcast and had it up and running within 15 minutes. Has worked flawlessly for the last 2 weeks without any downtime.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the Best modem on the market. It gets the most speed out of your service as long as you have high bandwidth. A must for anyone who wants to maximize their internet speed.

    I would recommend this to a friend