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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must have for every home!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in saw a difference immediately. I have bright house. The modem they gave was 8 channel modem and I still got buffering on YouTube not once since I put this bad boy in!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I initially tried the combination modem/router, but felt that this one, in combination with a dedication router, gave better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow, it's fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time Warner just upped the default speeds in my area. My plan was upped to 20 Megabytes per second. With this modem, I frequently see speeds a bit faster than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the comcast provided modem which would drop constantly. I have not had a single problem with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Fast Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my 150 mbps internet connection. I would only ever get 120 mbps before I bought this modem. After I hooked it up I got all the way up to 170 mbps. Very nice speed boost and I don't have to pay a monthly cable modem rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently upgraded to this model when switching to Bright Houses lightning 150, and this modem delivers. I am easily getting around 160-180 using this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well with Comcast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended with Comcast. Pretty easy to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cable Modem works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Time Warner's modem and paying each month. For the price of this modem It pays for itself in 1/2 year. Work great and price was good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Full speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Time Warner Cable compatible modem. This one not only did the trick, but I'm getting speeds consistently above the plan I'm paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great and I don't have to lease

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it works like it should and Best Buy made it easy for me to get rid of the lease from Cable One.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recomended to me and after all research i gave it a try. Ive been using it for a few weeks now and it surpases all other modems by far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced rental from Cox.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and it works great. Wanted to stop renting from isp and get one that was budget friendly. This was the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic modem considering the options out there, this is hands down the best modem you can buy without going to the multi-use router/modem option. My only complaint is that the blue lights on the modem are EXTREMELY bright, so much so that it's difficult to see the green status lights above and below. In summary, great modem, get it! Just make sure you can compensate for all of the added blue light from this thing...simply, it's BRIGHT!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than renting!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the modem I rented from TIme Warner, as it will pay for itself within 10 months. I have had a couple hiccups after installing, but have worked most out. Seems to work as anticipated otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast as fast can be, you'll never catch me!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works fast, I mean really fast. The only problem is comcast doesn't have the fastest speed this baby could handle by my area yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works reliably as it should

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works reliably just as it should. Compatible with Time Warner Cable, so helps avoid rental costs. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for better speeds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a previous Arris modem that finally died. Excellent speeds and so far no drops or signal issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet peasant no more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get 195 mbps download and 45 mbps upload with Cox Ultimate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super small very fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected this to my linksys mesh wifi and works very well. Easy setup. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Runs fast and smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to physically call Charter to have them sync with my modem, but has been running smooth ever since then.

    I would recommend this to a friend