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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem to replace one damaged by lightning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace damaged modem and wanted one which could accommodate many devises connected at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have bought thei modem 3 years ago, until now it is working very good. there is no problem in connectivity. i will recommend this product definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem streams and screams!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for streaming. from cable source. Nothing fancy . It just gets the job done. Had it since early November and it takes about 1.5-2 minutes to recycle and if your ISP is doing its job, this modem will do its job. 4 lights and NO ISSUES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this has ended the family fued!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons used to battle and sceam about who was using all of the bandwidth causing their games to freeze. This combined with the other hardware has ended the fueding. Unfortunately I neve see my kids because they are glued to their devices gaming non stop, Is that a bad thing?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris 6183 is much faster than 6121. It is evident when I surf the net.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great recommendation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommendation from the best buy rep. Easy to setup and start working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem! No issues after 4 months so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this product along with the nighthawk instead of renting to save in the long run and BOY have we! This is an amazing product and is definitely worth the extra money you spend. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy my new modem. It will pay for itself by no longer renting from my cable company provider and it works much better. I can also review its error logs to help determine what may be causing problems with my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to set up. Works well for my whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty much solid.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers what I need and has decent up and down channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple fast install with comcast. Longest part was typing in account number. Would recommend. Much better than than the leased modem and saves $10 per month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At last!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had constant drop outs every day. Countless service calls, replacement units to no avail, and each month paid $7.98 to "rent" equipment that was sub-par at best.. That all has changed with this modem purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got tired of "renting" a modem, so decided to buy one. I am very pleased with this modem. I get faster connection speeds, and always good connections. For the money, I do recommend this modem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incompatible / Already Registered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't comment on how well this works. Im no expert with this type of stuff but I could always get the clock on my VCR's to stop blinking. After about 2 hours of fiddling with this thing I called Charter to assist with detecting a signal. They could see the modem but couldn't talk to it. So 45 minutes later we set up a service call 2 days from now. Tech comes and does her thing. Upgrades a lot of parts outside. OK. Still no communication. Makes a call and talks to someone, reads off the numbers from the modem... This unit is registered to someone and can't be used at this location... Wonderfull... Now what? The tech looks at me and says "You know we give modems at no charge now and its the same brand. Maybe one step down plus its black." Ten minutes later Im up and running. So I returned the modem for a Netgear Nighthawk R7000 Router. Works Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying our own cable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this when we were finally able to get cable instead of having to have satellite and having our WiFi via our phone carrier. Works great no need to pay a monthly fee via cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for the price you pay to get rid of your cable company's rental modem. It has more channels and is new as opposed to the recycled stuff they give you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is good to get if you have multiple devices connected on a single network. Gives better flow. Like how the best buy sales associate explained it by is having more traffic lanes opened the more you have the more traffic/data flows.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for desktops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but then returned it because I assumed that it was wireless when I read that the arris models are the best modems out there for a great price. Great for desktops but I mostly use my mac so yeah.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one purchased different location

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are items you should be instead of renting from the local cable carrier. They work super fast and will enhance your internet signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a plug and play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Perfect for my TWC 300Mbps connection. Has 16 download and 4 upload channels. It is reliable and will not disappoint.

    I would recommend this to a friend