Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,192 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great modem for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Modem works great and easy to set up. Waited too long to make this decision and it will pay for itself in 12 months. I paid Time Warner 11.00 dollars a month for over 10 years. . Call your cable company to see what modems work with their network and start saving money. Do the math.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
a must buy product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were like renting and paying 10$ monthly for this and finally decided to purchase our own. This is definitely a great product! We've been using this for like 2 months already and we have no problem at all. Good stuff right here.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After getting the Time Warner upgrades from 50 to 300 down, this modem was a perfect match. Although the only thing I question is that it advertises 600 down and per Time Warner max is 300.. Either way, works like a champ!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Simple, cost effective and works like a charm
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best value for a modem to connect to the cable ISP. Reviewed several articles and chose this as the best alternative, and searched prices before purchasing. Best Buy price-matched as they say they do without any hesitation or problem. Item works exactly as advertised. Very satisfied.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Small and good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks cool with blue lights. Easy to install. A little faster download speed than my old unit.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Arris Modem
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem and excellent price. Except, I have xfinity and it is not compatible with their system anymore. So I had to return it and buy one for double the price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
works with optimum
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
got fed up with paying monthly fee for optimum provided box.
this works well--just have to contact cable and give the MAC #.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Just as advertised
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cable provider upped our speed but did not tell me that I would need to upgrade my modem. Once I figured that out, bought this and everything has been smooth.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast & Shiny
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It glows blue! And is fast as lightning. We got this when our other cable modem stopped working properly -- who knew the thing had to be replaced every two years? BUT, now we get another 25mbps fast than what we had before ... same cable package, just a different modem made all the difference.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
No More Modem FEES
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem gets better speed then the one that the cable company provides you with. TWC customer service even told me that with just this modem alone I will see my speed increase. I plugged it in at home and ran a speed test and I saw my speed increase.
No more "Modem FEES" and speed increase
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Does what it should
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was a breeze. Just add power, input cable, and exit Ethernet.
Comcast did the rest, uploading new software, and a new boot file (for the speed you are paying for...).
Up and working in 5 minutes after being removed form the box. Each one in this series seems faster and faster.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Nice modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our last modem was purchased in 2003. Our connection was slow and pages were not loading. So we had the cable company come out and said our modem was outdated. We purchased this one on the recommendation of the cable serviceman. It has made a difference in our speed and pages load quicker now.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Worth Every Penny!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not running the top internet speeds! only 50 Mbps, but when tested through the WIFI before I bought the modem. At best i would get 35Mbps down and 5.3 up. Now I average 49 Mbps down and top out at 55 Mbps. I am very impressed!
I would recommend this to a friend
Rated 5 out of 5 stars
Very Pleased with my purchase!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for the right modem to work with the systems set up in my house, after reviewing a few I selected this one and I am not disappointed. The unit Is extremely compatible with all the equipment in the house and is very powerful. I would definitely recommend this to a friend.
I would recommend this to a friend
Rated 5 out of 5 stars
WiFi needs answered
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I needed to secure connection while working remotely. This brand was suggested from my provider and the prices came a range so I could get the correct product without emptying my pockets.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 4 out of 5 stars
Good Modem, great Speed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too hard to set up, much better speed with less loss than the one that is one model down
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
GREAT DEPENDABLE MODEM
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy personal highly recommended this reliable modem.Was in store looking at other reliable brands that I was familiar with.But after listening and purchasing,this end up being a very good modem.Easy to set-up and works great!Thank you for recommending this Arris product.
I would recommend this to a friend
Cons mentioned:
Heat, Lights
Rated 3 out of 5 stars
Bright and warm
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had it about a month and so far it works great. No problems.
But it emits a very bright blue light that's bright enough to light up the room at night and it always feels very warm to the touch. My old cable modem didn't do either of those things.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Solid connection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this to avoid the monthly charge from Comcast once we eliminated their phone service. Speeds seem better compared to the old Comcast router, and streaming also seems better. Been paying the hardware charge through Comcast for 9 years, almost $900 in fees in that time.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great for TWC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. I have the fastest internet option so I wanted a powerful modem to support all the users in our house. Between wife, kids, ipads, Xboxes, and cellphones we use a lot. This modem does the job. We can stream movies without issue. No freezing like I use to deal with. I think its great.