Customer Ratings & Reviews

I'm not running the top internet speeds! only 50 Mbps, but when tested through the WIFI before I bought the modem. At best i would get 35Mbps down and 5.3 up. Now I average 49 Mbps down and top out at 55 Mbps. I am very impressed!

Our last modem was purchased in 2003. Our connection was slow and pages were not loading. So we had the cable company come out and said our modem was outdated. We purchased this one on the recommendation of the cable serviceman. It has made a difference in our speed and pages load quicker now.

Installation was a breeze. Just add power, input cable, and exit Ethernet. Comcast did the rest, uploading new software, and a new boot file (for the speed you are paying for...). Up and working in 5 minutes after being removed form the box. Each one in this series seems faster and faster.

I have been looking for the right modem to work with the systems set up in my house, after reviewing a few I selected this one and I am not disappointed. The unit Is extremely compatible with all the equipment in the house and is very powerful. I would definitely recommend this to a friend.

I am not very tech savvy and was able to set this up with ease. This was the product recommended to us by the store employee and I am happy with his recommendation. I came home and set it up within ten minutes. Highly recommend.

Definitely has worked and paid for itself now. Do not rent theirs, buy your own. This unit will not work if I go super speed, but I have 300 megabit now and it works fine. Even when I get more than that.

We decided we wanted to quit using our internet services modem and a friend suggested this one. It works great and we highly recommend it to others who wish to be free from the monthly charge for a modem from their internet provider.`

Stable and plenty fast. If you’re not a gaming pro or running an Internet cafe out of the basement, then this modem is probably all the horsepower you need.

Not too hard to set up, much better speed with less loss than the one that is one model down

Love it. I have the fastest internet option so I wanted a powerful modem to support all the users in our house. Between wife, kids, ipads, Xboxes, and cellphones we use a lot. This modem does the job. We can stream movies without issue. No freezing like I use to deal with. I think its great.

Best Buy personal highly recommended this reliable modem.Was in store looking at other reliable brands that I was familiar with.But after listening and purchasing,this end up being a very good modem.Easy to set-up and works great!Thank you for recommending this Arris product.

We purchased this to avoid the monthly charge from Comcast once we eliminated their phone service. Speeds seem better compared to the old Comcast router, and streaming also seems better. Been paying the hardware charge through Comcast for 9 years, almost $900 in fees in that time.

I bought this to replace a modem I was renting from my cable company, I prefer to keep the $7 I paid the cable company every month in my pocket instead in there's. Plus it just out preforms the one I was renting in are areas.

If you have contracted100 mob/s or more from your cable I would recommend getting this device. Avoid paying your cable company for rentals, after a year the device pays on its self...

The multichannel binding on this model makes it well worth the purchase. If you are streaming or downloading extensive amounts of data over a fast connection, this is the cable modem for you! If your primary service is less than 25 Mbs, the next model down would be more than sufficient.

This came highly recommended by the tech office where I work. Recently dropped cable and upped my upload/download speeds so I wanted to make sure I had a router to handle the increased bandwidth. I have about 9 connected devices in my house at any one time and this works great!

When Time Warner rolled out their speed upgrades, I decided I wanted to upgrade my modem to take advantage of the maximum speed. This modem has worked without issue. A good choice vs. paying the cable company a rental fee.

got fed up with paying monthly fee for optimum provided box. this works well--just have to contact cable and give the MAC #.

Around 1.5 years of use with Xfinity 300Mbps connection. Has been totally fine. Not very expensive either, runs a bit hot (but no frame of reference to say if that is outside the normal range).

I wanted to replace my Comcast modem in order to save $10 per month.The Best Buy staff steered me to this item, and it works great! When I had a problem with my Internet connection, it ended up being a Comcast issue, but in the process I called Arris Tech Support and they were great.