Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,192 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
This modem was reasonably priced and works great.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We recently moved into a new house and purchased this modem. It has worked perfectly. With three family members on the network and streaming TV, we are very satisfied.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Inexpensive & powerful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is high speed and handles 140MBPS really well. I use it with Eros pro and have had no issues. Don’t let the low cost of ‘this modem fool you, it is powerful
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works perfectly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to purchase a new modem for my upgrade and they support the Arris family of modems. This was super easy to setup and get working. It was on sale at the time of purchase making it a great value as well.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Must have modem!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little modem! Perfect for speeds under 200mbps!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Fail Proof
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched from renting one from WOW cable and I couldn't be happier. It's practically fail proof. When the power surges or goes off, it automatically re-boots itself. I don't have to go disconnect it and wait the re-connect and hope.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Upgraded Modem for our New Home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Went to Best Buy to get a new Modem. Sales rep was very helpful in accessing my new needs and recommended this model. Bought and easily installed it and the Arris Surfboard 600 is meeting all my needs. Very Pleased. Thank you.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When I realized I was paying a rental fee for the Internet provider modem, I returned it and bought this one. Can't believe I paid so much rent. This modem is the same as the one I was renting and works very well.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great cable modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a cable modem without wireless router and this product is exactly what I was looking for. Setup was very easy and works very well. Great product and big cost saver as opposed to renting a modem from Internet provider.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Modem able to handle higher speeds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this router in anticipation of my internet provider increasing my internet speed. It replaced the same brand, but a lesser model. Both worked and are working flawlessly.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works great
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this again after lightening blew out our last one. We purchased the exact same one since it never gave us an issue. We are very impressed with the product.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Works as expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My old modem was the slower version. It died when we had a wind storm and power outage. I had the power plugged into a surge protector, but the power glitch knocked it out anyway. I'm guessing there was also a surge on the cable which had no protection. I'm now using a power strip that also has surge protection for the cable. The new unit seems to work fine.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Solid
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my internet and quickly realized my old modem could not support the higher speeds so I upgraded into this. It instantly improved my home internet speeds and has been solid ever since. No issues
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Went in to the store looking for an average modem and after a recommendation from an employee I picked this up. Happy to say that it was a good purchase and saves having to rent from the cable company. No complaints on this one.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent for the money/purpose
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally cut the cord with the cable company. No more paying fees to use there modem to get their service. The modem costs maybe what it would cost for 10 months of fees. Works great and saves you money.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris Docsis 3.0
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchase Arris docsis 3.0 for my cable internet as it was compatible and fast for my internet and get 30mbps download speed but you should be able to get much faster if you’ve faster internet service
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great Modem, Does not work well with Apple Airport
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This reviewer received promo considerations or sweepstakes entry for writing a review.
although the speeds and ease of use are there with the SB6183 it falls short when communicating with the Apple Airport Extreme. I even attempted to replace both in the event i had a bad router/modem and had no luck. Switch back to my old model recently and have not looked back
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Modem info
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Glad I purchased this modem/router. It’s working well & I did purchase tge insurance too. I was tired of paying cable company rent Year after year for rental.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Stop renting from cable companies!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace the one I was renting from Spectrum, and it’s been perfect. It will have paid for itself in under a year for what they charge you to rent them now, so it was a no brainer!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Performs as Advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was accomplished in conjunction with a cable system upgrade. Unit was purchased to avoid monthly rental on a cable company supplied cable modem. Would purchase all my cable equipment if this type of service was offered.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Great router
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great router, no problems with it and lightning fast connections