Customer Ratings & Reviews

This is a newer version of the Arris router I owned previously. It was very easy to set up and ordering and pickup at Best buy was easy. It is compatible with my internet provider company.

The unit works great and is small and compact in size. I was having trouble connecting my ps4 to the Comcast unit which was costing me $15 a month so I purchased this and the Google on hub and all my problems are solved.

Bought this as a replacement for an older cable modem. I’ve noticed a vast improvement. I’m actually getting the download/upload speeds I’m paying for. Lights on the front of modem are pretty bright.

Great router. Small and functional to get the job done.

It was hard to get set up because it's not the official Comcast modem but that's more of an issue with Comcast lol. Once it was setup it's just worked nonstop. No issues.

This modem is a good one for home use with a family of four. We have two people on the net all the time and this modem has out performed the one the cable company gave us to use.

Reliable and works well. We bought this so we wouldn’t have to pay monthly to rent a modem. It’s worked well and keeps our connectivity going. We’re happy.

I've seen faster speeds with this modem. Granted I was using a really old modem. I'm so happy with this modem and looks cool.

We got this to replace our cable modem that we had to pay a monthly fee on. We are now saving money and getting great internet speed. We use it with our google home Wifi.

My computer was getting slower and s l o w e r . . . Replaced my modem with this ARRIS modem and a new router and all is well in my Internet world! Thanks, Best Buy!!

This thing sped up my internet like nothing else! I used to have a leased modem from Time Warner, but since my speeds were so slow I decided to save some money yearly and buy my own. It made my internet much faster!

Bought this for a unit for 2 people who don't game or upload large files (e.g. stream/webcast). If you use social media, browse the web, or watch youtube on anything less than 4k, this is a great modem. Great for casual/normal usage with people who typically have 2-3 devices each.

Comcast sent me a letter telling me that my cable modem wasn't supported anymore. I bought the SB6183 based on the good reviews. It was also on sale. I don't have the fastest internet so DOCSIS 3.0 is just fine. I followed the prompts on the Xfinity app to activate for my account. The process went flawlessly.

I bought this to replace a 10yr old modem which no longer supported the speed that my ISP was providing. Once I was able to get the modem activated, everything is working as expected.

Bought this to replace my cable company "rental". I can use the internet on many devices at once (laptop, phone, appletv) with no buffering or any streaming issues. Super easy to set up: unboxed, plugged in, good to go!

Set up required support from the cable provider but that's not unusual. Once recognized by Spectrum the modem has worked great and solved the issues I encountered with the old modem.

Modem worked like a charm. First time installing my own modem and router. Bought it for a great price (on sale). I can't comment on the quality as I only own this unit for only few months or less.

I get this new modem because I feel my home wifi is not stable. After getting this new modem, my wifi get much better. It is very easy to settle up too.

Purchased this product to replace and aging previous SURFboard model after reading many reviews with CNET and the like websites. All and all, we are very pleased with the speed and options we have with this model.

Have no problems with modem. Works fast and not to big.