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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the best modem I could find to work on a docsis 3.0 system for most cable internet providers. Install was a breeze haven't had an issue yet. Running speeds of over 135mbps paired with the nighthawk x6 router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than an occasional blip in connectivity (which I attribute to our inconsistent internet provider, this modem works flawlessly. We have had no problems with it and it is a workhorse in the background as it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    it all depends on your ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Time Warner Cable, and using this modem enabled us to go from 50 Mbps download to 300 Mbps... I thought DOCSIS 3 modems were all alike, but each provider seems to use different ones... Check with them first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem. No more monthly lease charges!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the cable companies supplied phone/internet modem. Easy install. Still needed cable modem for phone service, but no longer charged monthly rental charges. Should have done this years ago

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Performs as well as the free one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performs as well as the free one from the internet company. When wired, I see a significant increase but when wireless, I still see similar results as before even after buying a much better wireless router....could be the service, if I'm being fair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I didn't have to continue to pay to rent a modem from my internet provider. This was quick to get connected and running with no problems after registering it with my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Screamin fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference in this and the old modem I was renting from Time Warner! Wow! speed is great and connection stable. Sometimes what you don't know can hurt you. I had no idea how bad it really was. Love this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and works well. We bought this so we wouldn’t have to pay monthly to rent a modem. It’s worked well and keeps our connectivity going. We’re happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this product, I was paying my provider for rental. Since buying this, my internet has been constant and I have not had any problem with it. It was easy to set up and once it was set up, it works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet speed and needed a different modem to take advantage of that increased speed. I have always had good luck with Arris Surfboard and this one was no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Time Warner Cable/Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Plug in coax cable, plug in power, plug wire ethernet to router. Follow instructions per ISP provider and voila. You can also log into the modem and adjust the led lights if necessary

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem for average home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exact replacement from what we “rented” from cable company. Will be paid for in 7 months. Installation was easy and a phone call to cable supplier with proper numbers was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my optimum internet hook up and had no problems whatsoever. I’ve had it for a month now and it works really well. I’m happy with the product and hesitate to purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem speed pegs out speed test guage and has more to go in event of intenet provider upgrades for higher speed. I doubt this product will reach its limit anytime soon in my area, making it a great buy for those who like to keep up with technology. Very fast, however can only provide what is max available by your service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this new modem because I feel my home wifi is not stable. After getting this new modem, my wifi get much better. It is very easy to settle up too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for most all households

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great combination of speed and affordability. Most people go overboard beyond what is necessary in their household. This modem handles speeds current to what most providers offer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an "older" Motorola SURFboard Modem to the SB6183. Noticed immediate internet download speed jump. Download speed went from avg 125 Mb/s to avg 174 Mb/s. Now thinking of upgrading my Linksys router next.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    TWC 300 max speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only modem that supports TWC Max speeds. Force to buy even thought I have the previous version that suppose to support it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is a thing with this one. Really awesome when I tried using this one after having used the SB6141. SB6141 when it first came out I thought was the best of all, but then this one is yet noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and setup working nicely

    I would recommend this to a friend