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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent quality cable modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Fast, affordable, dependable - runs 24 hours a day. I've bought a few of theses - very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Immediate Fix to Lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this this to replace my ISP's modem. The performance far surpassed the sub-par modem from my ISP. I no longer experience poor quality and have superior performance for online gaming and video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is exactly what I needed. Getting it allows me to stop paying an extra $8 a month to rent a modem from the cable company. That's instant savings right there. Couldn't be happier with the performance as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little modem works great. I use it with my internet provider, Cox. Works great for 300megs. I checked my speeds with the app Speed Test and is giving me 289megs on average.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beat the fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended this to my mom who is switching providers and did not know you could bring your own modem for a low price and beat the rental fees. This is the only way to go!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my SB6141 with this SB6183, double the number of channels plus Comcast will no longer support the SB6141 for much longer. I can really tell the difference with the new modem, much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in place of the rental offered by the cable company. Currently rocking at download speeds at 356MBps.. Upload running at 20MBps.. Looking forward to upgrading to Google Fiber. This should hold me until then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy today for do it combo to my nighthawk R7000 wooo....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    does what it said it would do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the old one we had was needed to be replaced. Went to look at them and this is what they recomended....does the job. Had no problems, had to call comcast to get it to work. They had to change something on there end.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Comcast/Xfinity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help reduce the cost on my monthly Comcast bill. Not only did it pay its self off after 4 months. It performs way better than the rentals provided by Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks over at Motorola know how to make modems. The modem to buy for the speed and not having to pay for monthly ISP rental fee. You won't regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Seems faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen faster speeds with this modem. Granted I was using a really old modem. I'm so happy with this modem and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this support my gaming PC, Smart TV, and Xbox one. Has worked great since day one and a great product for the price. Pays for itself and not having to rent one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Motorola modem was in need of replacement so this was the model recommended by the Best Buy associate. Very easy setup, basically plug & play because Comcast recognized this modem immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A computer geek friend recommended this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new home so we needed a modem. A computer geek friend of mine highly recommended this modem and now I know why. It was extremely easy to set up to an Apple Extreme router. We are very happy with both.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    seems to do its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews online and got this one in order to work with TWC's 200mb speedy internet connection. so far it works as expected for a couple of month. nothing to complain, I did get 200mb download speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Huge improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my failing SB6121. Night and day difference. I didn't go with the 6190 because DOCSIS 3.1 is rolling out so I didn't want to spend too much because I plan on upgrading later.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem, works with Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works just like I need it to work. I work from home and need reliable equipment. I would definitely recommend this to my friends. Just wish it was black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and blazing speeds. I love this modem!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacing cable modem from Internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the cable modem supplied by the provider. Works great. I believe they still apply firmware updates to the device, since it is registered with them.

    I would recommend this to a friend