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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the best modem I could find to work on a docsis 3.0 system for most cable internet providers. Install was a breeze haven't had an issue yet. Running speeds of over 135mbps paired with the nighthawk x6 router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Time Warner Cable/Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Plug in coax cable, plug in power, plug wire ethernet to router. Follow instructions per ISP provider and voila. You can also log into the modem and adjust the led lights if necessary

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for most all households

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great combination of speed and affordability. Most people go overboard beyond what is necessary in their household. This modem handles speeds current to what most providers offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LovethisModem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this modem. My ISP hardware was always giving me problems. It's been smooth sailing since my purchase of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this product, I was paying my provider for rental. Since buying this, my internet has been constant and I have not had any problem with it. It was easy to set up and once it was set up, it works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Comcast/Xfinity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help reduce the cost on my monthly Comcast bill. Not only did it pay its self off after 4 months. It performs way better than the rentals provided by Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my SB6141 with this SB6183, double the number of channels plus Comcast will no longer support the SB6141 for much longer. I can really tell the difference with the new modem, much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem speed pegs out speed test guage and has more to go in event of intenet provider upgrades for higher speed. I doubt this product will reach its limit anytime soon in my area, making it a great buy for those who like to keep up with technology. Very fast, however can only provide what is max available by your service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Immediate Fix to Lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this this to replace my ISP's modem. The performance far surpassed the sub-par modem from my ISP. I no longer experience poor quality and have superior performance for online gaming and video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is a thing with this one. Really awesome when I tried using this one after having used the SB6141. SB6141 when it first came out I thought was the best of all, but then this one is yet noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working perfectly and thank you I would definitely recommend it to anyone and my friend also thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an "older" Motorola SURFboard Modem to the SB6183. Noticed immediate internet download speed jump. Download speed went from avg 125 Mb/s to avg 174 Mb/s. Now thinking of upgrading my Linksys router next.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    TWC 300 max speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only modem that supports TWC Max speeds. Force to buy even thought I have the previous version that suppose to support it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is exactly what I needed. Getting it allows me to stop paying an extra $8 a month to rent a modem from the cable company. That's instant savings right there. Couldn't be happier with the performance as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an Comcast compatible unit when ours stopped working. this was recommended by the Best Buy sales person, and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem is easy to install and use, It works very well with Xfinity cable, It gives stable and reliable internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this support my gaming PC, Smart TV, and Xbox one. Has worked great since day one and a great product for the price. Pays for itself and not having to rent one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacing cable modem from Internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the cable modem supplied by the provider. Works great. I believe they still apply firmware updates to the device, since it is registered with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item in conjunction with the nighthawk router. Very simple setup, have had no issues at all and well worth the cost vs saving the rental fee from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The ARRIS Modem is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was really easy to setup and start using. I had to replace previous one because of lightning striking our house. I had my whole system burn up on my network.

    I would recommend this to a friend
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