Customer Ratings & Reviews

Just upgraded from my old surfboard sb6121 (I think) as I upgraded everything in my network (my ISP told me end of life was up on the 6121 and I should upgrade to get faster speeds). Don;t really see much of a difference from the old one, but hopefully it is just something I would not really see.

Needing internet for a small business, Cox only approves four modems (only two are available for purchase in stores). This modern is perfect for my needs and affordable.

Best purchase this year as Cox doesn't need ANY more extra bucks from me. Setup was easy with one call to Cox Tech Support. Zero problems since, just majorly improved speed.

This does exactly what you need it to and the best part is that you do not have to break the bank. Plus, you do not have to pay to rent one from your ISP.

My modem is great. It was easy to install without any problems.

The HUB is a great product for the advanced user. I connected my Apple Airport Extreme and it is providing the Gigabit speed I require to function in my home office. Oh and no leasing fee from TWC!

This model is fast enough for what I need at home. I'm pretty satisfied with the performance. Plus, I got this for a cheaper price since Best Buy does match even online deals like Amazon!

Everything you could want for the speed and price. I got good advise from the guys at Best Buy for the modem that was compatible with my internet provider. Set up was quick, and no issues so far.

Bought this for my apt to use with Cox internet services. Have zero complaints. Paying for 150 and getting a steady 165+.

I bought the Arris modem instead of leasing from the cable company. Best decision I’ve made. It works very well and with the extended warranty you can’t go wrong.

I'm paying for a certain speed with my internet provider and with this product I'm getting faster speeds than what I'm paying for...enough said...this is a must have modem for your home...

Had the same brand modem for 5 years and was happy with it so decided to stay with what I knew worked well. Have not been disappointed.

Bought this modem for our house in California and my husband really like it a lot. Looked for the best price online and other stores and found it at Best Buy. Hey, no hassle and best buy ever!

This one is much more attractive and it hasn't lost connection like the old one I was using. Very happy with it.

When I moved and TWC MAXX increased speed I couldn't get the 200/20 so I had to upgrade. Never lease modems always own your modem. Never buy combos for Wi-Fi already use separate router

This modem was extremely easy to set up. I was coming from a DOCSIS 2.0 modem, so my upload and download speeds immediately improved. Very happy with this purchase, so far. Have owned for 6 weeks.

Bought this to replace an older DOCIS 3.0 because comcast increased my speed. Works well and was easy to setup - the activation with comcast is always hit or miss depending on the rep you get.

My old DOCSIS 3.0 modem served me well but when I upgraded to 200MB download speed it blew up. This ARRIS modem handles the extra download speed easily! I highly recommend it.

This was the easiest modem I’ve ever set up. I came home from the store and within (this includes calling my ISP) 15 mins modem was set up and working fine.

Great price for product specifications! Only for xfinity customers, this modem is not listed in xfinity’s recommended modems in 2020.