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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,193 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better solution compared to an all in one router/cable modem/wireless. Had 2 all in one units before and they failed quick. This seems to rate as more reliable. Much higher performance also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with Comcast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast. I use it with an old Apple Airport Extreme. No complaints for the price/speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Need to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an very old modem for a long while and recently updated to this model. I have not had a single problem since I installed it. I am experiencing faster internet and no connection drops.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the SB6121 because it keeps loosing signal and my internet connection, It was worthy now everybody at home have a realiable connection and my kids stop complaining!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace the unit our cable company issued us. It was super easy to install. Just called the company to activate, and it's been up and running ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This modem is very dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem because it is trouble free. We were looking for equipment that is better than the rental equipment provided by cable companies. I am very satisfied with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Spectrum Modem replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very will the Google router and point. Spectrum modems will not give you the speed that you pay for. This modem is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a little bit or research before I purchased this. And so far it has worked awesome with no issue and no speed drop. I made the purchase to not have to rent from my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it to replace an existing Cox modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace an existing same-model Cox modem and it worked like it should. No issues and worked out of the box. Internet is back up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace the TWC rental cable modem. Will pay for itself in 9 months. Had TWC rep on the line during setup, which went without a hitch. Works at least as well as the TWC modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple and good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around an excellent modem. I have had no complaints. It does it's job and it does it well. Only issue I've ever had has been due to my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New DOCIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new DOCIS is the update to last years modem. It portals the connection from my COMCAST service with eye blinking speed. So glad I made the less than a year upgrade. It is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola Arris SURFboard 600 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Fast connection. It was easy to setup and get going with Comcast. Highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Comcast Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting a device from your provider you should buy a modem and separate router. This device will allow you to take full advantages of any speed offered by Comcast/xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it with renting the modem from my internet provider because of continued problems and bad customer service. I love this modem it works (0:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SB 6183 is a very robust modem. Its small and light weight. I bought the one in white. I use it with TP Link AC 1750 router. Price is expensive at $110 at Best buy inclusive of taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. I’ve had this for 6 months and it works great. Fast speeds. Does everything I need it to do. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Time warner cable customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a modem so I didn't have to pay for a lease fee then I realized it has better stats than the one I was given. Now I actually get the 300mbps I pay for. Love the modem, hate TW

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save Money - Buy Modem, Don't Rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own cable modem when changing to Xfinity instead of monthly fees. This one has plenty of speed for downloads and pays for itself in the first year!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet so this little guy supports the faster speed but i might upgrade again soon. Also i wish it came in black

    I would recommend this to a friend