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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast Modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 200mbps plan from Time Warner - would not activate through their online activation...but a phone call did it - and it is BLAZING fast. Love it to use with my Airport Extreme.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the cable modem from my ISP... Works amazingly well and saves me a $7 modem fee on my bill each month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no issues used with google nest easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable modem review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Now we no longer have to pay to lease a modem from Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    More $$ for me, less for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a cable modem so that I could reduce the number of line items on my Comcast bill. And this was on sale, which made it an even better deal. It does the work just as well, if not better (no lag times) than the Comcast modem.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Using this with Time Warner Cable 50M service with no problems. Blue LED brightness overwhelmed other green LEDs on front panel, so look through holes in side of case to see other LEDs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord and didn’t want to pay the cable company to rent their device forever. This modem was easy to setup and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike my previous modem, I was able to set this one up without having to call my internet provider to ping it. Less than 5 minutes to unbox and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with this modem at all worth it good speed and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take advantage of my Cox high speed internet connection which requires a newer modem. Simple to hook up. Works perfectly. I wish it came in black or chrome finish.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the router few years before. Because i moved to a new location, so needs to purchase another one. So i have to buy another one. I did not hesitate when i walk to the aisle.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save money with this Solid modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem. Has worked perfectly since I installed it. Plus I don’t have to pay rental fee to cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about getting my own modem. This model was easy to set up and is working very well. I’ve had it for about three months and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I finally got rid of my comcast modem and purchased the ARRIS SB 6183. What a dramatic change in speed and connectivity. I have a much stronger signal and range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. My router was 8yrs old and it was time for a new one. This seemed like a great replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Setup and Top Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to because it just didn't make sense to keep renting one from Cox. This one gets far better speeds than any one that they ever provided me. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what this item cost I couldn't ask for anything better, easy to set up once I called comcast and has worked without a single issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was very easy to set up. I had to call support to diagnose and issue which turned out to be my providers issue and they were still able to help me!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value. Works perfectly at a nice price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works perfectly at a nice price. I am happy with the purchase. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to take advantage of TWC's recent upgrade to provide download speeds of 300 mbs. This modem alllowed me to obtain download speeds consistent with TWC's offering.

    I would recommend this to a friend
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