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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,193 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works very well with my Spectrum service and it improved my connectivity on my wireless home network

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for more than a month with no issues. I have used speed test to confirm it is relaying the internet speeds that I am paying Comcast to deliver. I

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem for medium speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for replacement of failed modem. Also, upgraded Wi-Fi router. Now enjoying great speeds. Not for gigabyte speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the sb6141 because I have the faster speed internet with TWC. I am picking up faster uploads and downloads based on speed test then with the SB6141. Good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Premium Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been a great addition to our household. It was a quick setup, and no issues have presented themselves. Great product, easy installation, awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this modem with two different routers with two different internet providers, and it hasn't let us down!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem as my old one just couldn't run the speed of internet that I have. This one has worked flawlessly to this point and I have been very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this combined with a nighthawk router has taken the 105MB speed from Comcast and amped it to 126MB. Love this modern.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great overall package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the ISP rented modem this is worlds better. Much faster boot times and consistently getting better than advertised speeds even at peak usage times.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem but I can't say that I really recommend buying modem's outside the ones provided by your internet company. Router's. That's a different story. They make good router's now day's. Modem's are pretty much all the same though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one and good for this price Working fine with out any issue . Getting high speed Internet after changed This

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord and didn’t want to pay the cable company to rent their device forever. This modem was easy to setup and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of problems with my previous modem so I decided to give this one a try. Works great. Have had no problems and have been using it for several months. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was significant improvement over my previous modem. Solid performance with multiple devices in simultaneous use. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top notch cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem product still working great for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the cable modem from my ISP... Works amazingly well and saves me a $7 modem fee on my bill each month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and reaches all corners of my house and outside.. .it is also compact..and saves me $10 per month from renting one from my internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top of the line cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old trusty Motorola surfboard modem with this new generation modem. These modems works tirelessly forever without any problems or crash/reboot. Supported by Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought, was a dud but best buy of course exchanged it, and the one i have is good...seems you to be able to handle all the phones, tablets, laptops, smart tv just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for 10 months with spectum internet works great and handles the traffic very well.

    I would recommend this to a friend