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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Works like a charm and the best part is that i no longer have to rent a modem from the cable company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works very well with my Spectrum service and it improved my connectivity on my wireless home network

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new modem is stable and fast, love it. If your internet speed is less than 600Mb/s this is a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was significant improvement over my previous modem. Solid performance with multiple devices in simultaneous use. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem but I can't say that I really recommend buying modem's outside the ones provided by your internet company. Router's. That's a different story. They make good router's now day's. Modem's are pretty much all the same though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent performer! It took a call to spectrum to get it activated, but Down it instead of renting theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for more than a month with no issues. I have used speed test to confirm it is relaying the internet speeds that I am paying Comcast to deliver. I

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great overall package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the ISP rented modem this is worlds better. Much faster boot times and consistently getting better than advertised speeds even at peak usage times.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I acquired this modem to upgrade to a DOCSIS 3.0 modem to take advantage of faster internet cable speeds. Set-up was quick and with just a phone call to my internet provider compleed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the sb6141 because I have the faster speed internet with TWC. I am picking up faster uploads and downloads based on speed test then with the SB6141. Good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Premium Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been a great addition to our household. It was a quick setup, and no issues have presented themselves. Great product, easy installation, awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and reaches all corners of my house and outside.. .it is also compact..and saves me $10 per month from renting one from my internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem as my old one just couldn't run the speed of internet that I have. This one has worked flawlessly to this point and I have been very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love arris modems. This one is no different, last one finally started to go, replaced and activated with Comcast with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem broke so I decided on this. Much better speeds than my old one and price was good. Stop renting modems from your ISP and buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this combined with a nighthawk router has taken the 105MB speed from Comcast and amped it to 126MB. Love this modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    title

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable stuff and easy to use , need more power to textgend the distance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So much better than rented equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to stop renting equipment for our internet...so happy we did, runs so much smoother & haven't had to constantly reset our modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of problems with my previous modem so I decided to give this one a try. Works great. Have had no problems and have been using it for several months. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did the Trick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to reach dead spots in house and this did the trick. More dependable than the primary router and easier to use.

    I would recommend this to a friend
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