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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    buy don't lease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has this over a year now,with 0 issues. I have to upgrade by Wi-Fi router before i can phathom complaining about the,amazing speed I get. 330/30 Cox ultimate

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router improved our internet speeds dramatically!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super-Fast-Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, I just connected it, phoned my cable co with the IDs from the box and it was running within minutes. No problems in one year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace my Xfinity one and get rid of that $10 charge I get every month and it's been worth every penny. Speeds have actually increased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding modem that I run Comcast / Xfinity through. Its very easy to setup. Plug and play once you call and give your cable company the MAC address. Great modem!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Good value, easy install & saves the monthly charge by my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Works like a charm and the best part is that i no longer have to rent a modem from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent performer! It took a call to spectrum to get it activated, but Down it instead of renting theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Bought modem because my older modem was no longer supported by comcast. Product was still being sold at store. Hope to get longer support for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    works like it should. saves us money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new modem to save money. Renting from our cable company cost $10 a month. This modern was about $100, so it will pay for itself within a year. Installation was easy, and it's doing the job it is designed to do, with no problems. I would expect no less.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement for TWC router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Very fast and stable. Had previous issue with TWC router which needed to be reset often. No problems with this router so far and and performance/speed is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good but a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent modem but unfortunately some ISPs like time Warner require that you have their leased modem to achieve max speeds. This modem theoretically could have very fast speeds but if you have TWC beware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This modem rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this modem before TWC upgraded their internet speeds. I am very pleased with this purchase. Speeds are greater with the sb6183 than what TWC said I would get with upgrade. Best Buy matched Walmart's price and I got this for less than $100. No longer paying TWC for modem lease. That shaves some $ off my monthly bill. Definitely happy with the sb6183!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love arris modems. This one is no different, last one finally started to go, replaced and activated with Comcast with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. My router was 8yrs old and it was time for a new one. This seemed like a great replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value. Works perfectly at a nice price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works perfectly at a nice price. I am happy with the purchase. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have to take advantage of higher speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 16x4 modem is an easy to use and set up model to take advantage of Cox and Time Warners higher speed offerings to avoid the dreaded throttling and dropped packets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new modem is stable and fast, love it. If your internet speed is less than 600Mb/s this is a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace a TWC modem that I was being charged $10.00 a month. This great modem will pay for itself very shortly. A purchase that will keep on giving.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped up my internet significantly in comparison to the junk they give you from the cable company. I use it with a Apple time capsule. Works like a charm.

    I would recommend this to a friend