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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,192 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace a TWC modem that I was being charged $10.00 a month. This great modem will pay for itself very shortly. A purchase that will keep on giving.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having so many issues with the modems my internet provider rented out to us, but this has solved all speed problems completely. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I’ve had , it works great with my appliances and my electronics. Works great with my cable company.0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARIS is known to make modems that are very efficient and dependable. The modem was a breeze to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I was very happy when I installed it and found that I was receiving 475Mbs. It is a great modem at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A deceit modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem for the price. I purchased this so i could return the cable modem. Instead of paying to lease a modem this modem is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Setup and Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally took 10 Minutes to set up! Works great and a great price. Employee at Best Buy was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get Comcast to come out and hook this up but I think the problem was on their end not the device, hooked it up and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid paying Xfinity/Comcast a $10/month modem rental fee. Instructions were straight forward and had internet connection within 10 minutes of opening the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard flies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURFboard modems have always been my most preferred. This one is a speedy unit and has a lot of nice features to keep the flow running smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very reliable. The color white looks good and it has a nice sleek appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great luck with this modem. It eliminates the rental fee that the cable company charges and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The cable modem works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered this modem online and picked up from the bestbuy store. The cable modem was connected and worked without any issues. I really recommend this modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with xfinity modem for years this little box cameras to save my life. I wasn't getting more than 10mbps on xfinity modem but now I am getting 100mbps+

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my routing system and even though my modem was in working order decided to upgrade it too. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Spectrum modem with my own personal cable modem and couldn’t be happpier. The speed is faster and seems to have less issues with locking up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save some money and get your own cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and easy to setup. Took a phone call to my cable provider to confirm some information. No issues since I replaced the modem I was paying monthly rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris SB6183

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is great. I checked the download speed and its what it supposed to be with the package I have from Brighthouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for one identical to one hit by lightning at our house. This is a good modem and reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop paying for rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop paying Concast 10 dollars a month for rental just buy yourself one of this and get a Google Home Wifi your service will be way better and its yours

    I would recommend this to a friend
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