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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,193 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than renting from service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace the modem that Optimum was charging me $10 a month to rent. Works great and will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new modem once we moved from a 1350 sqft condo to a 2 story house. This is an excellent product and have had no issues with it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with this modem at all worth it good speed and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, bought to replace my rented one. Works better than the old one, i am finally getting the speed im paying for. Highly recommenced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, 2 minute call to time warner and it was working. Much better than getting raked over the coals by the cable company to lease one of their modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARIS is known to make modems that are very efficient and dependable. The modem was a breeze to setup and configure.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Easy set up for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I got it for. The reason for four stars is the lights on the front are blue and really light up the room. ( location in bedroom) but works good as a night light too. Guess turning it around or covering lights would work too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No more cable company charges

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this was recommended by friends, I was sick of paying Comcast. Best Buy customer service was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I’ve had , it works great with my appliances and my electronics. Works great with my cable company.0

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gives a very Strong Signal to reach all rooms in your house. The price is very affordable and the product is very durable. - AJ Ferraro

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality! Quick set up and started working right away. I like the fact we no longer have the monthly modem lease fee with our local cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Arris products. Replaced an older version of the surfboard that I had for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product for Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked well for my Cox internet. Just confirm that it's fast enough for your chosen speed at Cox as they won't activate it if it's too slow.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy as 1-2-3 to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to pay the monthly lease for a cable modem and this Arris SURFboard 600 worked great. Hooked it up over a month ago and it has been rock solid. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for one identical to one hit by lightning at our house. This is a good modem and reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good solid modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the cheapest way to not have to rent from Xfinity and get decent speeds. That said it’s probably worth it future proof and spend a little more for Docsis 3.1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my routing system and even though my modem was in working order decided to upgrade it too. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great luck with this modem. It eliminates the rental fee that the cable company charges and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a modem because my internet provider wanted to start charging me to rent theirs. Haven’t had any problems and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple to use and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for several months without any issues or a restart. Stable performance, and I'm getting the full advertised rates from my cable data provider.

    I would recommend this to a friend