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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    It doesn't play well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked this modem up on Comcast's approved modem list. They list as fully compatible. I am having to reset once a week as it drops off or severely drops speed. I would not recommend. When working, it is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Save $10 a month!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for Spectrum cable service. It saves me $10 a month off my cable bill. Super easy to set up, all you need is the MAC address on the device to register with the cable company, and you should be up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works very well we weren't planning on buying the expensive modem but the salesman price smashed it from another store to give me the better product for a lesser price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, great modem, easy set up, quality product! We purchased this a second time for a second home

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Go To Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to modem when I am replacing the providers equipment. It always works. I rarely have to restart it and it increases speed over the provider's hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have for gaming, streaming, and HD movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for those who are looking for a modem that can handle today's speeds. Great for HD streaming of movies and gaming at the same time without compromising speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem was no longer compatible with my ISP signal. This modem was chosen due to the fact it could take additional future speed boosts and not have t be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arris DOCSIS 3.0 modem to replace my burned out Motorola. Got a good surprise when I was offered a discount for recycling the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it simply works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, inexpensive modem that works without issue. if that's what you're looking for, i recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used this modem for 1 month and it's great . Have 5 devices running shoes from Netflix and Hulu with minimum to no buffing . Maintains speed from cable company very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month and no problems. It's capable of the speed I need and more. It's docsis 3 and compatible with Cox internet up to preferred.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new modem once we moved from a 1350 sqft condo to a 2 story house. This is an excellent product and have had no issues with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than renting from service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace the modem that Optimum was charging me $10 a month to rent. Works great and will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cable modem from the Company and was expensive. I bought this one and is great, it works the same and it's cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, bought to replace my rented one. Works better than the old one, i am finally getting the speed im paying for. Highly recommenced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the eero mesh and you will not only save money but also increase your internet speeds and coverage

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suggested to get this after a in home consultation. Had it hooked up, it’s fast and I haven’t had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more needs to be stated, it does exactly what it's made to do. It's handles the fastest speeds TimeWarner currently offers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem, fast and nice white color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best modem at the moment, fast, good looking. Highly recommended. I believe it is a good investment for at least couple years for all these high speed internet available.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gives a very Strong Signal to reach all rooms in your house. The price is very affordable and the product is very durable. - AJ Ferraro

    I would recommend this to a friend
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