Customer Ratings & Reviews

Small footprint, seems to work as advertised​. Easy to set up.

I purchased this to get faster download speeds on my home network for better signals on my various rokus and other internet devices. We had the previous Arris surfboard modem and had no problems with it other than it was limited to a lower amount of dl from comcast. This one is capable of greater speeds and so when three rokus are going, two hi-def, one standard, we now don't get the picture dropping to a lower signal/pixelation. I hope this continues as we've only had this a short while now.

Somewhere along the way we had purchased a Zoom modem that we had for years. It was still working but we ran into frequent intermittent internet service and decided it was time to upgrade. The upgrade proved to be just what the doctor ordered and we haven't had a single service interruption since buying the Arris Surfboard. Super easy to set up.

Great router! It is fast and reliable and it is a great price.

Pulling up to 240mbps on speed tests,hasnt skipped a beat so far.

It does what it's supposed to do. Haven't had any issues weve been running for a month straight so far.

As advertised, the product was easy to set up and my internet speed are faster!

Works great, not pricey. Easy to setup with a simple call to Comcast.

easy to set up. works great with Linksys router. super fast speed

Modem is very fast. Has great response time. Very easy to setup

Have had this modem for a number of months now. Previously, I would have to reset the cable companies modem multiple times per week and service seemed slower. I have not needed to reset this once and our overall speed has increased slightly. Well worth it considering what I was leasing theirs for, I will only have to wait a year to make my money back.

The hardware is great and the setup in terms of plug and play worked great. If you’re a Comcast user beware. It took an hour for them to activate but it wasn’t the fault of the modem. Performance has been solid and no equipment rental!

I was having some serious Lagging issues and Disconnects, had Best Buy Warranty on my old Arris Modem and they had a Promotion on this Modem, got a great deal on the Trade In, The Lagging and Disconnects have seemed to go away unless it is the Weekend and Prime Hours, Would definitely Recommend this Modem.

Works well, fast and reliable highest speed internet with Cox

Arris cable modems seem to be the best choice for Spectrum ISP. This is an Internet modem only, no phone, no TV ports. Best Buy sales rep recommended he advised against a combination modem, TV, ports also, use with 1GB router. Cons are: the modem runs hot and has very bright LED's (but can be turned off but that defeats their purpose).

Much faster than our previous one and has been very reliable

Incredibly fast both downstream and upstream. Never any outages.

Works as intended with Spectrum! Easy to set up, had no issues. Just plug and connect it via wired to your system to test or to your separate router. With the eero pro hooked up we were getting speeds higher then advertised from the provider in our speed test.

Offers needed boost to my speed for cable Easy to install

TWC/Spectrum supplied modem had to be rebooted at least once a day for weeks. Their support was useless, so we bought this Arris Surfboad. It set up easily but took Spectrum support way too long to add it to our account. But once it was done, it has been great and increased wireless download speed by 10%! Should have bought it long ago!