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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 10,860 reviews
  • Rated 5 out of 5 stars

    Works with and approved by Spectrum (Time Warner)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris cable modems seem to be the best choice for Spectrum ISP. This is an Internet modem only, no phone, no TV ports. Best Buy sales rep recommended he advised against a combination modem, TV, ports also, use with 1GB router. Cons are: the modem runs hot and has very bright LED's (but can be turned off but that defeats their purpose).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats renting from comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling up to 240mbps on speed tests,hasnt skipped a beat so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fast and reliable highest speed internet with Cox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is very fast. Has great response time. Very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I switched...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this modem for a number of months now. Previously, I would have to reset the cable companies modem multiple times per week and service seemed slower. I have not needed to reset this once and our overall speed has increased slightly. Well worth it considering what I was leasing theirs for, I will only have to wait a year to make my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. works great with Linksys router. super fast speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than our previous one and has been very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Met Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my cable modem and purchased this ARRIS model SB6190 as it met my internet service provider's requirements. Works well and was very easy to set up. One minor complaint is the green lights on the front of the modem are very dim which makes it difficult to tell if they are even on. Wish they were brighter. The blue lights on front of the modem, however, are much brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not pricey. Easy to setup with a simple call to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Working great. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for Router compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own a nighthawk XR500 that pair perfectly with this modem i haven't get any Lag problem so far since bought it the only problem is the x1 compatibility for those who like x1 in my case i use my gaming router phone app to configure and check everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Xfinity Gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been paying for Xfinity equipment rental fees for years, but I finally wised up and bought this Arris unit. No issues whatsoever thus far - just needed to call Comcast to activate it, and it’s working great. I’m using the Google WiFi mesh network with 3 access points and I’ve been very pleased with my internet’s performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2. Super easy to use and faster downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the home internet and need a new modem. Having the old surfboard that was very reliable and easy to use, this was an obvious choice and recommended for the ISP. Set up was a breeze, the ISP took a bit to find the MAC on the device, bit once it synced, haven't had an issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers needed boost to my speed for cable Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest modem available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast both downstream and upstream. Never any outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC/Spectrum supplied modem had to be rebooted at least once a day for weeks. Their support was useless, so we bought this Arris Surfboad. It set up easily but took Spectrum support way too long to add it to our account. But once it was done, it has been great and increased wireless download speed by 10%! Should have bought it long ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and no problems yet. very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with comcast. Is super fast and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable never have any issues and easy to install.

    I would recommend this to a friend