Customer Ratings & Reviews

I needed to upgrade my cable modem and purchased this ARRIS model SB6190 as it met my internet service provider's requirements. Works well and was very easy to set up. One minor complaint is the green lights on the front of the modem are very dim which makes it difficult to tell if they are even on. Wish they were brighter. The blue lights on front of the modem, however, are much brighter.

Easy set up and I have not had any issues runs fast and smooth

I am with Sparklight and had to have them activate the router, but besides that, it works well. *Note* This does not have wifi. This is only a modem. You will need a WiFi router to get WiFi through your home.

So far so good. I found it easy to set up and quite fast.

fast, easy setup and solid performance; works well with x4 router

Fast. Zero issues. Works perfect with time warner road runner.

Very fast speed. Worth the money. Great quality. Recommend 100%

I purchased this modem primarily to replace the Comcast mandated rental that was costing $10/month. Very easy to set up. It will pay for itself in less than an year and as far as performance, I honestly can't say I've noticed any improvement but it's certainly not any worse, and the specs promise to keep up with technology for a while.

My cable modem went bad. I was wondering if I should call a tech to install a new one but decided to try my luck buying this device. It turns out that there is no problem at all. The connection speed was superb. With the original wireless router and the same internet plan, I am now enjoying a much higher connection speed than I had before.

the only thing limiting bandwidth and transfer speed with this modem is your ISP I have the mid price range download speed from my ISP and getting 10+ GB/s above that ! 32 downstream and 8 upstream channels the only way to go. ARRIS is extremely reliable my 3rd over last 15 yrs only because I like to keep up with current bandwidth technology for my needs.

Great modem, easy to install ... and Super FAST !!!

Easy set up, compatible with XFinity, no issues so far.

Fast and reliable. Works exactly as it says it does.

My upload went from 1.2 mbps to 16.2 mbps. Install took me about 5 minutes to remove the old and put in the new. Make sure it is compatible with your carrier. Turned 8 days of upload into 22 hours AND I got use of my internet back even while the upload was on going at 16.2 mbps.

I purchased this modem to insure that I was receiving top speeds from cox internet. Simple set up and a quick call to cox to have it registered to my account. The status lights are quite bright, easy fix with a piece of black tape (modem is located in our bedroom)

Has been some time that I had this product Still going strong Wanted to purchase my own router I stead of having monthly rental bill from the cable.Could have purchased a cheaper one however did not want to again replace because the firmware is out of date Again had it for over a year and glad I purchased this one

I purchased this as a replacement for my previous modem that was about 5-years old an no longer supported by Comcast. I was having issues with the connection dropping from time-to-time so I decided it was time for a new one. The new one works great and I have been trouble-free since replacing it - and speeds are much faster as well!

Easy to install and works great. Covers the hose very well

I changed Internet providers and technology from DSL to cable and needed a different modem. I was going to purchase the least expensive modem I could find. My brother purchased this model cable modem and it delivered what I thought exceptional speed. No setup was needed on my part after the technician registered the modem with the provider.

The modem that just keeps going, and going, and going....