Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Huge speed boost and a very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money with Arris

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Arris device to replace the cable modem provided by my cable company, The performance os great and it saves my $15 every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to set up. Reliable with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modum works great. Fast and reliable. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for Comcast. No problem setting up at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to use and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and works great for my apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation. Small and light weight. Provides good connectivity with no network drop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, wish it would last a bit longer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an earlier version of this cable modem in 2017. One day in 2020, it just died... no lights, just dead. I had to buy a new cable modem in a hurry and for that reason I was limited to what I could find in-stock in a store. I bought this one again because it was in-stock, it's fast and worked well until it didn't. How long can I expect a cable modem to last? 3 years seems OK, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast ,flawless , easy hook up , have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, without issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well, gives good speed and delivers its expecatations. Indicators are a little brighter, but one can easily put it at a place where the lights dont bother. It runs cool, supports 7-8 devices. Well priced for its use. I used buy online pick up in store option from best buy, best way to shop from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.0 Cable Modem - White

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great in my house. Super fast. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem, simple to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; supports our top speeds up to a full gig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was easy. Got help from a store sales person on which modem to purchase. Brought it home, hooked it up and was wondering how I was going to get the new MAC setup with Comcast when a pop-up window appeared on my laptop. Answered a question or two and I was on the air with the NEW and IMPROVED cable modem. THAT REALLY WAS EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    capable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very capable modem, works with Time warner, very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it provides decent internet speeds and extremely easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Arris Surfboard of this model that I have purchased. The first one is still going strong after three years of constant use. This modem is very reliable. It doesn't have wifi, but is a dependable alternative to renting one from the cable complany.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had been using the modem my cable company gave me with issues a couple of times a week. Since switching to this modem have not had a single problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ari modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no lagging and get awesome connectivity with modem i love it.

    I would recommend this to a friend