Customer Ratings & Reviews

It works great. Easy to install and start up. Had it working within minutes from online startup xfinity offers.

Very happy with this device. Basically a plug and play. My only annoyance is the colors on the front lights are different than on the manual. I had to call in to confirm if something was wrong and they said they just changed the colors in manufacturing.

This was an update/upgrade from my previous modem. It was very easy to set up and I was back online in in about 15 minutes. I have Spectrum cable for my ISP (formerly Time Warner) and you have to pick a modem from an approved list they offer. This was a great value for the money and somewhat future protected feature-wise.

For a small apartment or single story house it would be an excellent choice. My home is a two story will finished basement. Sadly it would not cover enough with enough power to work for me. Still a great unit, just had too many restrictions for my application.

It's light. Sits upright. Few connections. My only issue was cost. These things are getting more and more expensive

Very compact and easy to set up. Price could be better.

Easy to set up and works just as advertised. Fast speed.

if a cop ever pulls you over for speeding and asks if you know how fast you were going just turn to them, make your eyes SUPER big and say "FAST!..." That's how fast this modem is. Wow. I'd rather this were in black though. I'm not a fan of the bright white box.

Great Modem. Quick install, amazing speeds both up and down

This product was very easy to set up and has corrected the issues we were having with our internet speed.

Great modium , fast , easy to programmer, great price

I got tired of "renting" my Comcast cable modem and purchased an Arris Docsis replacement. I was skeptical about how easy the replacement would be. I researched several online articles about how to replace the existing gateway. It was so easy and the new cable modem has been rock solid. I'm extremely happy with the purchase.

Good product, has done everything I need it to. Easy setup.

Real happy with my switch to Comcast for my cable provider. Wanting to purchase my devise rather than rent, I chose this Arris cable modem based on the great service I received at Best Buy. I am now watching our shows without the hassle of lagging and having to reset the device. That was annoying. Very pleased!

I was one more phone call or disconnected internet from being featured on the 5pm news here locally. I did curbside pick up, patiently waited to speak to someone at spectrum and haven't looked back. Stop leasing or renting a modem. Buy this and OWN it.

Hands-down a very powerful and great modem. I purchased one after a helpful agent at the store recommend purchasing my own which would end up sending saving me money for renting the equipment for my cable provider. It works great and very strong to run my devices through.

Had issues with rented Comcast equipment and technician wouldn't be out for more than a week. I ordered early one morning and it was ready to pick up when the doors opened. Easy installation (minus the two calls I had to make to Comcast to get my account to recognize my new equipment).

At 400mbs plus, its the best stand alone modem. Chuck the Spectrum modem/combo and buy your own. This is the best way to maximize your internet service. Then pair it with a wifi 6 router to really get your subscription worth.

Super fast and very easy to setup. We Love this modem.

Works as advertised. Speeds are fast and reliable.