Customer Ratings & Reviews

Got the speed up as high as I expected. Easy setup.

easy to install and works well with other devices.

I bought this product to because I was told it would improve the speed of my Internet. The previous modem I had was not giving me the speed I was promised by the Cable company. When I put this motor man my house and had it activated, I tested the speed and it exceeded my expectations. It works great!

Easy to set up and it works great right out of the box.

Works as described. I’ve always bought Arris modems and have never been let down. Just make sure you check your speeds from charter to match up appropriately with the modem you are buying.

Our old cable modem was beginning to give up problems so we decided to update. Checked with Comcast to see what modems would work. Found this Arris model and haven't had a problem since. Would definitely recommend.

We were looking for better speeds and we got it with this modem! It’s way better than what we got from our service provider and it saves us the expense of renting one as well! Highly recommend this modem! We have a son using Xbox live, 4 cell phones, 3 iPads and tv streaming, and this modem is perfect...no lagging!

Great for what I needed as cox was charging me a $15 rental fee for one so I bought my own

Excellent little modem. We have seen amazing improvements since we upgraded. Does take a very long time to boot up, though, but once it's running it's great.

I was having horrible issues with my internet speed and wifi connections in my house. My internet provider could never seem to fix my problem. Finally, I purchased my own modem and router and my problems are fixed. My speed has tripled with this new modem. Highly recommend this to anyone wanting great internet speed.

Blazing fast modem. Seamless, easy install w/Comcast

This cable modem appears to work just fine (so far) with xFinity (Comcast), and was no problem to set up. The speed seems to be sufficient for my use. Note that I marked that I would not recommend this to a friend, since I can't leave it blank. This is my default selection for everything (especially when forced), unless it absolutely blows me out of the water.

This modem was purchased to replace an all in one modem/router. I was having issues with pages loading slowly and security breaches. So I decided to not buy another all in one and split up my modem & router, ans the results have been extraordinary! No more slow loading pages and I feel very secure now!! Love this product!

I have spectrum internet 400down/25 up .With the router that I have hardwired speeds are at 475 down and 25up. My. Box one s it was clocked at 600 down and 25 up hardwired. In all i recommend this modem just purchase a good router and you should be good to go

This works as advertised and it was easy to setup.

With Xfinity increasing the speed and bandwidth of its Internet/WiFi services, I had to upgrade to a different modem. This Arris Surfboard fits my needs perfectly and was easy to install. The staff person who helped was knowledgeable in what I needed, taking all the guesswork out of my purchase.

My internet is now much faster and way more reliable

Easy set up and works well with my Comcast cable provider.

Modem works great. You break even in about 7 months depending on what Comcast charges you. They can still assist when you have issues even though sometimes they say you can’t. You just have to call them to give them the serial numbers and stuff so they can activate it.

This modem was very easy to install and works great.