Customer Ratings & Reviews

This is plugged in along side and eero mesh net work and it works very well for a couple years almost at this point. I am very happy with this product and my Internet has improved greatly overall with 40 devices in the network at home.

I delayed purchasing the router and modem, but am very happy that I finally did. They work great - although pricey, it has decreased my monthly bill and will pay for itself in no time. The sales person was very helpful in directing me to the correct device.

Easy setup with fast service...love this modem....

Unbelievable performance, easy setup and simple to use.

I decided to buy my own equipment instead of renting the cable company's garbage. Man I couldn't be happier. Super fast and stable modem. I'm getting 63megs down over a wireless connection on a basic cable internet package. Kudos to the Best Buy associate who helped me pick out my new equipment. He was very helpful.

Upgraded from a previous model. Very fast and reliable.

No trouble so far. I got this modem to kind of future-proof myself for the foreseeable future. It has no trouble keeping up with my ISP's paltry 200Mb down / 10Mb up plan. Perhaps it would struggle if there was more competition to offer faster data speeds where I live, but as it is, this modem serves its purpose.

I've had a previous ARRIS model and just like before am pleased with the stability of the product. No problems. Never needed a warranty on the other one and in fact, only reason I'm not using the other one is I sold it after disconnecting service with Comcast. Porduct kept its value too.

The main reason I purchased this cable modem was because the TWC (Time Warner Cable) modem had to be replaced every month like clock work. They were also charging me a rental fee for their piece of junk. Now I'm saving eight dollars a month and haven't made any calls to TWC about my modem crapping out. Yabba Dabba Do!!!!!!

Easy set up, fast, no worries. I would recommend it.

this modem is really fast. it works well with wow internet straight out of the box. it get me me full 500mb speed easily and should last a while since it is able to pull in well over 1gb internet speed. when paired with my linksy router it keeps the internet speed and doesn't drop at all

This cable modem seems to be very fast and reliable.

I got this because I was cancelling my cable package and needed a docs is 3.0 modem. So far no issues. When setting it up the instructions said the lights should turn grin but mine never did. They turned white. The tech on the phone for cox said that sometimes with these they are white even though the instructions say they will turn green but everything was signaling and reading OK. I have not had any issues with performance and would recommend

I had no idea what I needed, I only knew I wanted better than what the cable company rents. After explaining what I wanted to the Best Buy tech he recommended this modem. I don't know the specs, all I know is we are now happy with our internet speed so it's doing its job. I haven't regretted the purchase.

Bought this to replace SB6141. Had connection problems where I had to reboot my modem daily. Internet was working only few hours after rebooting then timed out. Called Comcast multiple times but problems continued. With this upgraded modem connection problem is fixed and get better download speed.

Super fast, great price/value, highly recommend it.

Great Modem. No problems with it as long as you alert signal provider to activate it. I have Xfinity signal provider. I had an older one it was worn out. I replaced it with a new one - same model.

Our internet speed was lagging. We had a call into our internet company and they were scheduled to come repair our lines coming into the house since they were damaged and old. We decided to update all our equipment indoors and all seems to be working properly and we do notice faster speeds and multiple connections.

Very easy to setup with Comcast - be sure to read the Comcast "how to" site and register your phone to receive the access code before starting. Only drawback I see is if you are using the modem in a bedroom; the front panel LEDs are bright and there is no way to configure them (but masking tape works well).

This worked perfectly with my Comcast service. I pay for 50 Mbps and using this equipment I'm getting 66mbps. No issues at all and only small issue is the blue leds are super bright. It would be great to have a switch to turn off the indicators since it's in my bedroom. I highly recommend this to friends and family.