Customer Ratings & Reviews

everything about this is great and easy to set up.

My mbps went up 10mbps. Very smooth. Upped my speed especially when hardwired. I had no connection issues.

Since the sale of TW Cable to Charter, my internet speed was raised. With a new promo deal, my bandwidth was increased to 200x20. My original Arris modem that I bought several years ago topped out at 100Mb/s download. This modem can bond up to 32 channels for a download speeds approaching 1 gig. This modem should last me several years given its greater capacity

Always like Motorola brand. Used the 2-in-1 modem router 5 years ago because it's restarting itself more frequently than usual. Asked Charter, and they said the equipment model I'm using, they are no longer supporting it. So decided to get modem and router separately. Have been using it for 2 months and love it.

Excellent product. Easy to install and easy use !!!

This is the 2nd one I have bought to update to the new Docsis standard. I had a cable installer tell me to get these rather than rent because they are faster and better than what they supply. It is also cheaper in the long run!

Item works as it should, have had no issues since purchasing it 1 month ago, be sure to check with your provider first before purchasing, turns out i needed a docsis 3.1 to get 1 gig down despite 3.0 being capable of that speed, I ended up downgrading to the 300 mb/s service instead which is still fine

Initial review The reason for this purchase was that I was paying for 600 for xfinity and was barely getting it with my old modem. After installing this modem I instantly got 600+ on wired connection and 400 wireless. So far so good.

After years of using a combined modem/router I went to separate components after my old modem failed. My speed improved pretty dramatically with the Arris modem and my internet service seems to be more stable. I don't understand why people pay Comcast $10 a month for a cheap modem/router that costs about $50.

I replaced a Motorola cable modem with this unit via Comcast cable internet. Worked great and just needed to use an automated comcast process once connected to the network to have them recognize the new modem's MAC address. Setup time was about 10 mins.

I'm no techie but set up was relatively easy. Modem works well with Xfinity internet.

Comes with easy to read instructions. Set up was super easy and works as advertised on the box.

Had trouble with slow speeds and dead spots in wifi connection in my home. Got rid of the cable modem and replaced with this modem and the Linksys Velop wifi and both speed and reception are greatly improved. Don't know why I waited so long. Especially with the $10 per month savings on the cable modem lease fee.

It works like a charm. I've been renting a modem from my internet provider for $10.00 a month. Their service is great and because of that I will stay with them for a long time. So I thought purchasing my own modem would save me money and actually it will pay for itself in a few months. Very worth acquisition.

Have not had any problems with this modem. Allows me to get speeds a bit higher than what I am supposed to be paying for from my ISP. Paired with a good router this can be a great modem.

I bought this to replace an internet company rental. The speeds and channels that this is capable of are much greater than I need, so I have not experienced and latency issues like I did with the internet providers rental. Great buy, and well worth the few extra dollars for the lesser performing models.

Excellent cable modem for the money and I had the same ARRIS older model which lasted for seven years!

Put this in our home, rather than the monthly fees we pay spectrum,we decided to own our own modem. Because we have vonage, we needed a two port system. Set up easy and runs without a hitch. We also have a NETGEAR 3200 nighthawk, so I turned off the router portion of the modem, to use less resources.

Set up was easy. Downloaded updates quickly and speed is great. No complaint s.

Great performance. Hasn't let me down yet 7+ months and still working as intended. No loss of connection, knock on wood. Worked great w/ my spectrum service (was on their compatibility list)