Customer Ratings & Reviews

Very good price compared to renting from my internet provider.

Works perfectly. This is the third one I’ve bought for 3 different homes, I even went in and bought one for a friend lol! Easy to setup, doesn’t include WiFi, but if you’re using a router that’s better so that the two aren’t interfering with one another. Great product.

Replaced my old modem with this and am pretty happy with the speed. I have never had to reset modem.

This is such a good modem for my purposes. Not renting from internet service company is a good savings over just a few short months. This was easy to install and even the Comcast help was without issue. I recommend this highly.

I had an earlier model of this modem, also from Best Buy, in my former residence and left it with my ex. Appreciated it -- and, as always, Best Buy -- then and this one is working very well in my new home. I always choose Best Buy whenever possible, for selection, price and the Geek Squad.

we wanted an inexpensive router and didn't want to use the one from our ISP so we did some research and found this one. super easy setup and it seems like it functions really well. we paired it with a pretty nice netgear router and our wi-fi is fast and doesn't get interruptions, would strong recommend

Plug and play no hassle. Im supposed to end there but i need 30 more characters for this review.

We have tried different cable modems, even the one you get directly from Suddenlink. Nothing has worked right in our house for over 10 years. So far, this Arris cable modem has been great. We used to lose our connection all the time, and it hasn't happened yet with this product.

I should have purchased the cable modem years ago versus renting one. The internet speed seems much faster with no lag time compared the rented modem.

Does what I need it to, and saves me money. After a whole year of renting your own modem, you'll have spent more than you paid on this.

I bought this modem because I was sick of the cheap modem/router combo that I was renting from my ISP. I have not had any issues with it and it was easy to set up with my router. Plus I am saving the $8 a month now that I am not renting. I wish I would have done this two years ago. Happy with the purchase.

Really like it. Seems to do the job well. Saves me from paying a rental fee to the cable company

This is my second Modem with Arris. The first one died after the motherboard overloaded after 3 years of use. Arris is a good option at the price for Xfinity Internet. My expectation is that this one will also die after the 3 year mark so I don't recommend buying the warranty at 35% the cost of the product when it will die after the warranty expires.

We purchased this modem to replace a 10 year old Motorola modem. It works great and is very fast for our internet needs. We have middle range internet service and this is more than adequate with plenty of processing speed left over.

I had to buy a modem and router since I was going with another internet provider. For the price and looks, it works great. I like it, the only little problem, and it comes from my daughter, that the lights are too bright, they don't let her sleep at night. Other than that, it's great!

Was having issues with an ISP-provided modem/router. Dropped from Zoom classes, issues with upload/download speeds, and problems with multiple kids in classes. Switched to the Arris Surfboard 32x8 and haven't had any issues. Great value also!

Purchased new modem to accommodate increased ISP internet speed. This modem was acceptable to Spectrum. Had owned an earlier ARRIS modem model and it worked fine. This one works great.

Great upgrade compared to my surfboard 6144 modem. easy installation and setup. Also improved speeds.

Works good, easy setup, speeds are very good, Lights are very bright

I've been nothing but pleased with the ARRIS surfboard. Thank goodness the Best Buy techs knew what I needed and solved my problem with this.