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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having slow Internet problems when upgraded to this modem it solve all my problems, it has 32 downstream channels which means that you could have multiple devices connected at rhe same time and my videos don't buffer, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a new router to replace the new combo router I got when I switched to Cox. Cox's equipment is inferior and could not support all my electronics I have hooked to the internet. This router works great without having to upgrade my internet. I purchased a product that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup, with spectrum, i didnt even have to call spectrum to help setup or do any changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price is fright modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem id best from all modems and the price is right!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Modem At a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to replace an older model that wasn't capable of dealing with the higher speeds I needed and this was perfect. It handles the broadband speed I am getting (400mbps+) easily with plenty of room for further upgrade in the future if I require it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, really impressed for how good of a modem this is given it's pretty small! Can also safely say this works for Xfinity Internet. I just moved into my own apartment and decided I didn't want to rent a unit and this works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has is a game changer for us. This combined with the cable line we have achieve over 120 mmps. We have three people in our house all using online tools. No problems at all, highly recommend this to anyone when needs a little boost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older Surfboard modem. So far, this modem easily supports speeds in excess of 500Mbps and has been reliable. I’m hoping its performance will live up to its predecessor. Having your own equipment like this does save money in the long run and also allows for choice too when it comes to switching services and being able to utilize Best Buy’s Geek Squad services if needed. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes your internet work better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect router choice in my opinion!!! Switched because the Spectrum one was giving me problems with cutting in and oit and not having good service. Glad i switched cause i habent had any laggimg issues with my services now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing seems to do everything I wanted it to do and will pay for itself in the first year, since I no longer have to pay $8/mo to rent the modem from the cable company. Best of all, if they upgrade to GB speed, this modem can keep up. It was a a good network improvement for about $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem - no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris - SURFboard Docsis 3.0 High-Speed Broadband Cable Modem is an excellent modem. We bought it so we wouldn't have to lease one from our ISP and pay a monthly rental fee. It works great with our ISP's network. We connected it to a Netgear Nighthawk router for a great wi-fi signal throughout our whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to the cable company's product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. I purchased this item to replace the cheap product that I'm renting from the cable company (Spectrum). I've been working from home and have a number of items connected to the wifi network. Nice affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock solid, dependable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been meeting expectations with speeds exceeding my plan, and maintaining a solid connection without any drops due to the modem. Rock solid performance for 8 months and would highly recommend to anybody with 1GBS or less service speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are super bright, especially at night. So that can be a turn off. But it basically doubles as a night light! Haha. I'm only into about a month or so in owning this and it hasn't crapped on me or needed a restart. Both down and up speeds are consistent with what I would get before too. Happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Lease!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and needed new internet service but refused to pay $14/mo for leasing their equipment, which in my opinion should be included in the service. Anyways, this little modem did the trick. Setup was easy and works great with my Orbi router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my needs. Easy to setup. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem and works great on Spectrum. If you have 200+ Mb connection, get this modem. Also, even though the website says you can activate the modem, call Spectrum and give them the SN# to set it up. Once that's done, wait for the modem to get "connected" then reboot your router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the modem so far. Just an FYI, when it is done with setup the lights are supposed to be green but they appear blue. I called customer service and it is just an illusion. If you look through the air vents on the side they are actually green. So don't panic like I did. It's all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally cut the cord from cable and now only stream my tv shows and movies. This is the best modem I have used and once I separated router and modem my internet speed doubled!! Seems that the all in one modem-router given to me by the cable company only slowed my internet speed down. Go figure?!??!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a combo modem router to this modem and Netgear Orbi. I had 1 dead zone in my office along with some congestion. With over 15 devices in a 5600 sq ft house, I’m getting 175 mbps download and 18 mbps upload. Couldn’t be happier but we’ll see in Year 1,2 or 3.

    I would recommend this to a friend