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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 10,865 reviews
  • Rated 5 out of 5 stars

    Best modem on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the all in one modem router I had and I paired this with a quality triband wireless router and it works well always get super speeds. I recommend this modem for anyone that wants faster and consistent internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an average of 8 devices pulling from this modem at any given time. Sometimes, 10! This modem sets up easy, and most importantly, is accepted and preferred by Xfinity when you are a do it yourself for set up. When you have an issue, Xfinity/Comcast can talk you through any issues that you may be having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an identical item that worked initially, but over the last couple of months it wasn't working so well. A salesman suggested that perhaps there was a power surge and that it affected my model. I exchanged it for another one and, so far, the new one has been working very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to go along with a new router that I also purchased. I need to have high bandwidth throughput and so far this has delivered on all fronts. I have Spectrums 300 MB download and this delivers with no issues. Ethernet connected I usually get about 350 download and 28 upload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem-improved speed dramatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had upped my comcast account to a higher speed, but was not benefiting from what should have been faster download speeds. So I bought this modem and immediately saw the difference. Now I am getting 100+ megabytes download speed consistently through both my hard-line connection and my wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement modem for comast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was quick and easy setup. Great price to not have to keep paying a rental fee for Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable for everyday Internet Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended, and bought this cable modem for friends, and family and also clients for starting off. Not everyone needs gig download speed having a DOCSIS 3.0 works just fine for streaming and internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I got another a few years ago and I bought it again. It is cheap, and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works. I have internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It successfully connects me to Comcast to provide internet service to my house. It does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Xfinity modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as part of a home theater update installed by Geek Squad. This cable modem is smaller, more efficient and less noticeable than my previous Arris Xfinity modem. Very happy with its capabilities (upload / download) speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after my previous model died. Work well, easy set up. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a Linksys AC1750 Dual-Band Wi-Fi 5 Router to avoid paying out an extra $12 per month to our ISP. Coverage is great in our 1500 sq ft home, with no weak signal zones found to date. Speed is good with this combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to cut the cord. Replaced my optimum/altice modem with this to eliminate the $10 monthly rental fee. Speed test showed increased download/upload speed. Have had to reset constantly as most require with optimum modem and routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great - quit paying rent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I had to switch from a wireless internet provider to a cable internet provider. So far, it has worked great and was very easy to setup. Quit paying monthly rent to the cable company every month for their aging equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s tempting to consider the more expensive models but this is a perfect router - plug it in and that’s its.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not need. Returned for credit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing at all wrong with this Modem. I just did not need it for the system I was setting up with my entertainment center. It could have conflicted with the Mediacom Modem so chose to not use it. The product itself is outstanding and have used same in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item. It's great for the speed it has and was easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently discovered that my ISP-provided modem was incapable of delivering the speed that I was paying for. Since replacing it with the Arris Surfboard, I've noticed a HUGE difference. Movies, games, music and software development work. Everything has drastically improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently cut the cord and went with Streaming TV. I didn't want to pay $8 a month to rent the cable companies Modem so I bought this Arris. I choose Arris because it was the same manufacturer as those provided by the cable company. I also received several recommendations from friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the product and it was easy to setup and had improved performance significantly

    I would recommend this to a friend