Customer Ratings & Reviews

I was in a hurry to get service at my apartment and purchased this modem for Cox Communication preferred internet package.Setup was simple and was able to connect to cox in minutes. This modem works great with 4K content. No reason to over spend on the upper tier modem.

Returned the ISP modem and bought this one as recommended by store associate. saved 10 bucks per month on the modem rental fee and has much better performance. handles all streaming needs. Only draw back is the blue lights facing forward are brighter than they need to be

The modem works great. It has helped with our internet speed.

I have been renting equipment from my internet cable provider for years. Decided to purchase my own and save a few bucks. Combined this modem with a nest router. Very happy with performance of both items.

Working well. My old modem had failed and didn't know which one to buy. Agent suggested buying two options and return the item not needed. I did that and all is good.

My Cisco was having disconnect issues after several years of service. This Arris-Surfboard solved the problem about connection. It's important to note that adjustments have to be made to any other wireless connection, such as the printer, My Cloud, etc. I used the services of the Geek Squad for that.

I have had this Arris modem for 6 months with absolutely no issues. The SURFboard SB6190 is a DOCSIS 3.0 modem and is capable of download speeds up to 1.4 Gbps and 131 Mbps upload. I have RCN as my internet provider which it works perfectly with. I recommend and I would buy this again.

Had been renting a modem for years that took up a lot of space. When I purchased the Arris, I was a bit skeptical that it could handle all of my gadgetry...but am exceptionally happy with the fact that it's been running several months and everything fires up quickly and easily.

I first purchased a new router, hoping to fix a slow internet issue at my home. Unfortunately my problem continued, so I purchased this modem. Setup was simple and I'm now back up to speed. I've had this for over a month now and the connection is very consistent! Very satisfied with this modem.

Replaced Comcast gateway with SB6190 and TP-Link AX1500. Set-up was easy after providing Comcast the MAC address. Comcast tech was suprisingly helpful. Connected the router to the SB6190 with an ethernet cable and was able to connect all clients in minutes. Most devices are able to perform at speeds close to what I pay for from ISP (100mbs).

Loving it. After trying lower end Surfboards and a few other brands, I'm very happy with this one. It has loads of extra channels for down and up in case I need to increase my connection speed. It doesn't need restarting all the time like others. Well worth it and future proof for years to come.

I bought to switch to xfinity internet aince att wasnt cutting it. I bought this and got the top tier package and this allows me up to 300Mbps download speeds. Over the coarse of a year it will pay itself off l, and after it will just be not an expense i just have to pay every month.

I have ran it for a few weeks and so far it has worked perfectly. I have a separate wifi systems so I just needed the cable modem piece to avoid rental costs.

Excellent Modem for fast internet! We replaced an older modem and can tell the difference.

In an effort to pay Xfinity/Comcast as little as possible, I decided to purchase my own Modem. I already had a wireless router to use and did not want to pay $156 a year to use a modem from the ISP. At less than $100 the ARRIS-SURFboard 32 x 8 DOCSIS 3,0 Cable Modem does a good job

Does exactly what it's supposed to do. Better than any Xfinity box. We are setting up employees for work at home with phones and with Xfinity boxes they have nothing but issues, put this in and a good router and have no more issues.

I was having trouble with my Cox speeds and replaced both my cable modem and my wireless router to improve my service. My Best Buy salesperson was very helpful in making my decisions. I cannot believe the difference in the connectivity and ability to use my wireless devices anywhere in the house.

Awesome device. Easy setup. Fast reliable internet access

I tend to buy electronics for longevity, and am generally willing to spend more to get something that will last a long time. So far this modem has done exactly what was promised, and offers room for growth should my internet speeds and needs become greater. Very happy with this purchase.

Anytime you install a product and forget about it, you gotta say it's a good product. That's how I feel about this Modem. After being persuaded that a separate Modem and router was the way to go over a combo product, I quickly found this product and coupled it with a Linksys Router. Self Installed both and no problems since. Installed it, called service provider for signal and I started streaming.