Customer Ratings & Reviews

I use this cable modem with my Time Warner Cable's Internet access. It makes no sense to "rent" a cable modem when you can buy one. This modem supports 300Mbps on Time Warners networks. That's a Time Warner limitation, the modem will support speeds up to 1.4Ghz, so it's future proof for a few years.

I found this modem to be compact but powerful. Plus it blended in well with my decor.

I needed to buy a new modem to get the most out of my service. After researxhing them I found that this umit was the best value of the ones available. It was not the most expensive nor was it the least expensive.

Great device. No issues yet. Easy to set up. Small peice of equipment.

Best buy provided the technical expertise and answer all my questions regarding the ARRIS - SURFboard DOCSIS 3.0 Cable Modem. The product is super easy to hook up and had no issues provisioning thru my internet provider. I'd recommend the ARRIS - SURFboard DOCSIS 3.0 Cable Modem

I was changing my Wi-Fi system to use the Linksys Velop mesh Wi-Fi system and the BestBuy associate recommended this modem. It works great and was easy to set-up. I did have to contact my internet provider to get the modem to work on their cable system, but that only took 5 minutes.

I was paying $10 per month for a cable modem. I wanted an easy and reliable replacement. After reading what the cable company needed, and reading customer ratings and product reviews, this was a no-brainer. It installed in just minutes. One call to the cable company and I was in business. Awesome.

Its a simple not complicated modem that works well before i bough this one i had a other one for 13 years

I had to get this because the modem spectrum sent me was DOA and I didn't want to wait several days for a replacement. This one has worked without issue for a bit over a year now. I've never even needed to reboot it which my old one constantly needed to be rebooted.

Appearance lacks but the performance is good. Easy as can be to set up. Just plug in and go.

I bought this to replace a comcast rented modem. This was easy to use and install. The issues we had were related to comcast. they didn't properly provision the phone service or the internet and repeated calls were necessary. but given the savings on renting, it is worth the effort. I do wish this had more ethernet ports but i can always pick up a cheap hub if I need more than one.

It’s a good modem for the price. Works good around the house. No issues

Great stable modem, when paired with a NETGEAR - Nighthawk AC1900 Dual-Band Wi-Fi 5 Router - Black you will get much better wifi coverage and speed than the all one your isp charges you for monthly. Best for internet packages 300Mbs or less.

I got this modem to replace the free one provided by Spectrum to use at my parents. They were having a lot of connection issues so I replaced to this modem and they haven't had problems since. It appears to perform very well compared to the one that was provided.

Is easy install, and good work, the connection is easy is come whit cable ethernet

I did a lot of research before buying the Arris Surfboard and it has been excellent so far. It can handle Internet speeds much higher than what we currently have so we have the option of upgrading our service in the future. Definitely beats renting a modem from the Internet service provider!

Not only is this router a great bang for your buck, it also is very stable and runs cool [if you don't block it]. Once Comcast was contacted, it's been up and running with NO problems...I haven't rebooted it since I installed it more than a month ago. You cannot go wrong with this router.

I bought this modem to replace my Comcast/Xfinity modem. It actually works better, and holds a signal better than the one provided by Comcast. In addition, it's much more compact, although the Comcast version does try to be a wired/wireless router as well. For the price, I am satisfied with value.

I had the Mediacom combo modem/router. The modem separate from the router works so much better. It was very easy to hook up and have not experienced one problem or service issue since I’ve had it! Definitely recommend.

Good speed, and easy to set up. I had no trouble with Comcast switching out my rental modem/router for this one. I combined it with an eero 3 pod mesh router. No issues at all, but a second Ethernet port would have been helpful.